• Content Coordinator

    UPMC (Pittsburgh, PA)


    Are you detail-oriented, tech-savvy, and ready to kickstart your career in proposal content management? Join our team as a Content Coordinator and play a key role in maintaining and organizing the content that powers our RFP and RFI responses. This entry-level position is perfect for someone who loves structure, thrives on accuracy, and enjoys working collaboratively across multiple business lines. This is a fully remote role!

     

    What You'll Do

     

    As a Content Coordinator, you'll be the backbone of our Qvidian Proposal Automation system. You'll ensure that our content repository is accurate, up-to-date, and ready to support proposals for UPMC Health Plan, UPMC WorkPartners, and government products. While writing isn't your primary focus, you'll have opportunities to edit and refine content, making sure it reflects the latest information.

    Here's what your day-to-day will look like:

    + Keep our content organized and updated: Upload approved content, edit existing content, remove duplicates, and update key properties like keywords and review dates.

    + Collaborate with experts: Work with Subject Matter Experts (SMEs) to maintain compliant and accurate proposal content.

    + Support the team: Assist the Proposal Management team with production tasks and ad hoc projects.

    + Solve problems: Partner with Qvidian tech support to resolve issues and keep things running smoothly.

    + Train and guide: Help end users understand Qvidian best practices and assist with training materials.

    + Stay proactive: Monitor quality metrics and support scheduled content updates.

    What We're Looking For

    + Proficiency in Qvidian and experience with content administration.

    + Strong organizational skills and the ability to handle extensive data entry.

    + Proficiency in Microsoft Office; writing/editing experience is a plus.

    + Bonus points for experience in proposal development, insurance industry knowledge, or familiarity with AI platforms.

    + A team player who works well with Sales, Account Management, and SMEs.Ready to take the first step in your career? Apply today and join a team that values precision, collaboration, and innovation.

    + Bachelor's Degree in Computer Science, Marketing, Communications, Business Management, English, Technical/Professional Writing, or related field with minimum of 1 years of professional experience in one of the above-mentioned fields OR 4 years of experience in one of the above mentioned fields.

    + Proficiency in Qvidian and minimum of 1 year of experience maintaining a content repository, preferred.

    + Experience with Microsoft Office applications.

    + Background in Insurance or other Professional Services industry preferred

    + Content administration skills, organizational skills, ability to work well in a team-oriented environment, ability to simultaneously coordinate multiple project timelines. Licensure, Certifications, and Clearances:Preferred: Current PA Health and Accident insurances sales license or become licenses within 18 months of hire

    + Act 34

     

    UPMC is an Equal Opportunity Employer/Disability/Veteran