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Job Description

As the Senior Product Manager, you will be responsible for building a seamless restaurant operating experience that makes it easy to consistently deliver the best product for our guests. Your purview will encompass three pivotal domains: kitchen production management, product fulfillment, and post order communication. Kitchen production management initiatives involve predictive demand forecasting and providing employees with real-time instructions to ensure a steady supply of fresh chicken. Product fulfillment entails optimizing the tools/interfaces used by team members to streamline and optimize speed of service and order accuracy. Post-order communication empowers restaurants to keep guests informed of their order status. In collaboration with leadership and cross-functional partners, you will craft a comprehensive strategy for team member experience and develop a roadmap rooted in meticulous qualitative and quantitative analysis. Employing data and UXR principles, you will prioritize initiatives by harmonizing deep customer compassion with tangible business impact. Your role will entail close collaboration with operations, engineering, design, and analytics throughout the entire lifecycle, from ideation to execution, AB testing, and delivery phases. Furthermore, you will champion our approach with stakeholders and transparently communicate our progress and impact every step of the way.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 5+ years of professional experience working as a product manager within software or technology industries with a proven record of delivering best-in-class experiences

• Experience overseeing a products entire life cycle from ideation to launch and beyond.

• Go to market experience

• Supply chain and operations background experience

• Open to local and national travel 10% of time - will be expensed

• Proven ability to manage multiple projects across and organize cross-functional partners to deliver results

• Ability to understand and explain technical decisions and our core technologies

Ability to operate effectively in both tactical and strategic capacities - Educational or professional background in mathematics, statistics, engineering, or business preferred

- Experience working with data engineering preferred

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