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All the benefits and perks you need for you and your family:

+ Benefits from Day One

+ Career Development

+ Whole Person Wellbeing Resources

+ Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Shift** : Monday- Friday Fulltime 8:00am-5:00pm

**Job Location** : Altamonte Springs

The role you will contribute:

The Clinical Program Manager is responsible for aligning key initiatives related to clinical learning and development with organizational objectives. This position provides resources and builds relationships to support the mission and goals set by senior leadership. Additionally, this role drives the planning and execution of clinical training programs across the division. In addition, this position oversees various nurse and nursing support training programs to enhance professional growth and address staffing needs. The role actively participates in maintaining respectful relationships and delivering outstanding customer service.

The value you will bring to the team:

+ Researches and develops instructional materials including, but not limited to training manuals, facilitation guides, teaching aids, assessments, training activities, role-play scenarios, competency evaluation tools, and tutorials on software usage for front and back end revenue cycle as necessary

+ Creates and produces AdventHealth Learning Network (ALN) training materials, such as CBL modules, for continuous education and training of department representatives

+ Keeps abreast of latest training and development research and methods; ensures that current trends and leading practices are being incorporated across all AdventHealth Learning Network (ALN) training materials

+ Develops and delivers Revenue Cycle compliance and regulations-specific training for all employees

+ Proposes, designs, and implements continuing education and soft skill programs and materials for Revenue Cycle employees

+ Supports the development of educational calendar and conducts ongoing departmental in-services (new processes, technologies, etc.) and cross training as well as ad hoc training sessions to target certain Revenue Cycle functional area(s); ensures timely delivery and attestation of trainings while adhering to revenue cycle policies and procedures

+ Develops and delivers Revenue Cycle orientation and department-specific training for new hires while employing a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program as well as performing supervisory functions to facilitate efficient operations of departments

+ Evaluates new hires readiness for their role by utilizing evaluation tools and preparing training status reports for Revenue Cycle Leadership and employees

Bachelor's of Nursing [Required]

1 of experience as a registered nurse in any health care setting [Required]

Knowledge of regulatory agency requirements related to clinical programming and student placement: CMS, AHCA, DNV, JCAHO, and/or TJC [Required]

Ability to work independently with minimal supervision and excellent follow-through [Required]

Registered Nurse (RN) [Required]

Basic Life Support - CPR Cert (BLS) [Required]

Preferred Qualifications:

Master's of Nursing

Strong interpersonal skills: listening, confronting, challenging, straightforwardness, rapport, trust, warmth, compassion, and humor [Preferred]

Knowledge of ambulatory office-based healthcare setting and specialty practice office-based healthcare [Preferred]

Experience as a charge nurse, preceptor, or student nurse advisor [Preferred]

Experience in the ambulatory health care environment [Preferred]

Experience teaching in formal and informal settings [Preferred]

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Clinical/Medical Informatics

**Organization:** AdventHealth Corporate

**Schedule:** Full-time

**Shift:** 1 - Day

**Req ID:** 25042846

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.