• Patient Financial Counselor

    UnityPoint Health (Des Moines, IA)


    + Area of Interest: Patient Services

    + FTE/Hours per pay period: 1.0

    + Department: Radiation Oncology- Meth

    + Shift: Days

    + Job ID: 174970

    Overview

    Enters facility and physician charges. Verifies appropriateness and completeness of charge capture prior to releasing charges for billing. Ensures that pre-certification/authorizations and insurance benefits are obtained and documented within designated time frames. Successful fulfillment of these responsibilities will ensure that patient financial needs are met and hospital claims are reimbursed to the fullest extent. Updates pre-certification requirements when the level of care has been changed to ensure pre-certification requirements are met. Is responsible for complete and accurate registration and preregistration of patients.

     

    Why UnityPoint Health?

     

    At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

     

    Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:

     

    + Expect paid time off, parental leave, 401K matching and an employee recognition program .

    + Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

    + Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

     

    With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

     

    And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

     

    Find a fulfilling career and make a difference with UnityPoint Health.

    Responsibilities

    + Posts daily physician and facility charges .

    + Reviews charges for completeness .

    + Recon ciles charges to daily log .

    + Builds patient accounts and schedules in the system as needed to generate charges .

    + Reviews basic demographics and i nsurance information .

    + Reviews / corrects billing charges

    + Assigns procedure codes on charge tickets .

    + Account and aging reports worked in a timely man ner to determine liability .

    + Answer billing questions in a prompt and efficient manner .

    + Educates and advises staff, physicians and providers on cor rect coding and compliance .

    + Demonstrates initiative to improve quality and customer service by striving to ex ceed customer expectations .

    + Interviews patient / family member to obtain accurate d emographic and financial data.

    + Provides financial assistance applications based on patient needs . Provides patients with price estimates for treatments .

    + Obtains signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to si gn on behalf of the patient.

    Qualifications

    Education: High school graduate or GED equivalent is required .