-
Senior Manager, Global Claims (National Examiner)
- Marriott (Bethesda, MD)
-
Additional Information
**Job Number** 25181843
**Job Category** Finance & Accounting
**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)
**Schedule** Full Time
**Located Remotely?** Y
**Position Type** Management
**Pay Range:** $98,400 - $153,000 Annually
**Bonus Eligible:** Y
**Expiration Date:** 11/17/2025
JOB SUMMARY
The National Examiner is responsible for the timely, disposition-oriented oversight of complex and/or high exposure self-administered casualty claims from multiple jurisdictions. Responsibility extends to review and analysis of all aspects and phases of investigations, evaluations, negotiations and settlements/denials of the following claims: predominantly workers’ compensation, but may also include auto liability, no-fault, uninsured motorist and general liability. This role is also responsible for oversight and/or handling of the following claims: Legacy Starwood auto and general liability claims; and covered international claims as needed. The National Examiner generally works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process.
CANDIDATE PROFILE
Education and Experience
_Required_
Minimum 7 years of progressive claims adjusting/handling experience.
Baccalaureate degree from an accredited college/business school, or equivalent experience.
Advanced knowledge in claims processes and procedures.
Demonstrates strong negotiation, investigation, and mediation skills to resolve conflicts constructively, effectively address complex issues and guides stakeholders toward achieving defined objectives.
_Preferred_
+ CPCU, AIC and/or ARM highly desirable.
+ 5+ years of supervisory experience.
+ Lodging/hospitality experience strongly preferred.
CORE WORK ACTIVITIES
+ Manage an acceptable caseload of workers’ compensation and liability cases as determined by the Senior Director, Global Claims.
+ Acceptable caseloads vary based on the jurisdiction(s), mix and complexity of cases as determined by Senior Director, Global Claims;
+ Coordinate decision making on workers’ compensation, auto and general liability files with the Senior Director, Global Claims when loss reserves exceed authority.
+ Produce timely high-cost memos pursuant to internal reporting guidelines.
+ Responsible for timely excess carrier notification/reporting, updates, and coordination of information.
+ Request excess insurance reimbursements when appropriate and in accordance with guidelines.
+ Analyze coverage and coordinate efforts with other risk management functions as needed to determine applicable coverage.
+ Become involved in trial preparation, attendance, monitoring and strategy. Also, ensure litigation management techniques (planning budgeting and evaluation) are being used as stated in the Marriott Casualty Claims Policy and Procedures Manual.
+ Review and oversee all litigated cases that are going to arbitration, mediation and/or trial.
+ Confirm MCS regional office determination for potential third party or subrogation recovery is made.
+ Act as a liaison between MCS Regional offices and applicable headquarters departments.
+ Effectively utilize the CE System to manage all claims electronically.
+ Maintain and effectively utilize CE diary on all assigned losses.
+ Regularly review assigned losses and provide guidance to MCS Regional offices and document in CE Notepad.
+ Audit Marriott Claims Services’ six regional offices and other claims administrators at the request of the Senior Director, Global Claims.
+ Comply with Marriott Casualty Claims Policy and Procedure requirements.
+ Develop and conduct training for MCS Regional offices.
+ Complete special projects and other tasks assigned by the Senior Director, Global Claims.
+ Conduct meetings, give presentations and assist with the daily activities of the Corporate Casualty Claims Department.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp\_2025edits\_8.19.25.pdf) to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
**Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Recent Jobs
-
Senior Manager, Global Claims (National Examiner)
- Marriott (Bethesda, MD)
-
Offsite Referral & Precert Specialist-MSW-FT Days
- Mount Sinai Health System (New York, NY)