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Security Captain

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Security Captain

Salary

$82,200.00 - $131,600.00 Annually

Location

DWSD -735 Randolph Detroit MI 48226, MI

Job Type

Classified- Regular (DWSD Only)

Job Number

DA-112025-502093

Department

Water Department

Opening Date

11/13/2025

Closing Date

11/15/2025 11:59 PM Eastern

Bargaining Unit

9071-Non Union Appointees (DWSD)

+ Description

+ Benefits

Description

This is not a Civil Service Position. DWSD employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division, Case No. 77-71100 with regard to certain terms and conditions of employment. DWSD does not honor reversion rights for internal candidates.

Applicants for open positions at the Detroit Water and Sewerage Department must be authorized to work for ANY employer in the U.S. The Detroit Water and Sewerage Department is unable to sponsor or take over sponsorship of an employment Visa at this time.

SUMMARY:

The Supervisor is responsible for leading, supervising, guiding, training, and directing a team of a Lieutenant, two Sergeants multiple Investigators and uniformed personnel charged with daily security operations as well as performing complex investigative tasks relating to the fraud, waste or abuse committed against the Detroit Water and Sewerage Department (DWSD).

ESSENTIAL JOB FUNCTIONS:

The captain is a senior leadership position for DWSD, responsible for supervising a team that includes one Lieutenant, two Sergeants, multiple Fraud Investigators, and the uniformed personnel. This role involves strategic oversight and daily management of personnel and complex investigations, with a focus on insurance-related fraud, particularly false workers' compensation claims. The captain is expected to ensure investigations are conducted efficiently, ethically, and in compliance with applicable laws and departmental standards.

Key Responsibilities:

+ Leadership & Oversight:

+ Direct and supervise subordinate officers and investigative staff in all aspects of fraud investigation, ensuring high professional standards and accountability.

+ Provide mentorship, performance evaluations, and leadership development opportunities for assigned personnel.

+ Fraud & Insurance Investigations:

+ Oversee investigations related to insurance fraud, especially false workers’ compensation claims.

+ Maintain current knowledge of insurance-related laws, processes, and compliance requirements.

+ Preference given to candidates with an active insurance license or substantial knowledge of insurance protocols.

+ Budgetary Awareness & Process Management:

+ Understand and assist in managing budgets related to personnel, investigative tools, training resources, and departmental operations.

+ Ensure proper allocation and justification of financial and operational resources.

+ Training Coordination & Use of Force Oversight:

+ Serve as the departmental Training Coordinator, responsible for developing, implementing, and tracking training programs.

+ Oversee and ensure compliance with use of force continuum policies, firearms qualifications, situational awareness, and active shooter response protocols.

+ Coordinate training schedules, certifications, and updates for all personnel under command.

+ Inter and ultra departmental Coordination:

+ Liaise with internal departments, legal teams, and outside agencies as needed for collaborative investigations and compliance with legal processes.

+ Prepare and deliver reports and presentations to command staff and executive leadership on investigative outcomes and training effectiveness.

Preferred Qualifications:

+ Valid insurance license or knowledge of (adjuster, fraud examiner, or relevant certification).

+ Extensive experience in investigating workers’ compensation and general insurance fraud.

+ Extensive investigative experience and training, preferably in a law enforcement capacity.

+ Understanding of the acquisition, use, and dissemination of intelligence.

+ Certification or formal training in law enforcement instruction (firearms, use of force, situational awareness, etc.).

Captain also hires, trains, evaluate and disciplines employees. Coordinates activities between the investigative staff and uniform security personnel. Assign personnel to various operations and instruct them when necessary to ensure they are trained to perform assigned duties in accordance with established methods and procedures.

Reviews subordinates work for accuracy, thoroughness and efficiency and makes recommendations. Assists in developing and implementing new techniques and strategies to identify fraudulent activities against DWSD.

Review the work product of subordinates and make a determination on needed subsequent actions. Works closely with other entities inside DWSD to assist or initiate internal investigative actions needed. Supervise uniform security lieutenant, sergeants, and personnel and ensure their compliance with DWSD Standard Operating Procedures and DWSD Policies.

Attend meetings and give presentations. Prepare performance evaluations of assigned members. Coordinate with local law enforcement agencies and county prosecuting attorneys to provide investigative strategies, evidence and information to successfully identify and prosecute criminal acts against DWSD.

Examples of Duties

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

KNOWLEDGE OF:

+ Federal, State and local criminal laws, statutes and ordinances

+ Effective investigative strategies and resources

+ Effective supervisory and teaching methods and strategies

+ The Criminal Justice process in Wayne County and the State of Michigan

+ Rules of criminal procedures, laws, and precedent court decisions concerning the admissibility of evidence.

+ Pertinent statutes, regulations, policies, and guidelines

+ Criminal Procedures on the conduct of criminal investigations.

+ Constitutional rights, search and seizure, and related issues in the conduct of investigations.

+ Interviewing witnesses, victims, and suspects.

+ Criminal investigative techniques such as surveillance, use of technology, and crime scene searches and documentation.

+ Laws of Evidence required to prove a crime was committed.

+ The jurisdiction of various agencies.

+ Sources of information and intelligence and how to develop them

+ knowledge or equivalent Licenses of property and casualty and Life and health insurance due to investigations and communication with insurance companies involving possible false claims and workplace injuries. Licenses are preferent.

SKILL TO:

+ Plan, organize, assign and supervise the work of others.

+ Perform administrative duties and solve administrative issues

+ Implement principles of supervision, training and employee development

+ Use advanced technology

+ Manage department budget items as assigned.

+ Analyze Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

+ Process Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

+ Obtain Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

+ Identify Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

+ Document/Record Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

+ Make Decisions and Solve Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

+ Communicate effectively, strong interpersonal and communication skills including the ability to interact with clients, upper management and law enforcement

+ Establish and Maintain Interpersonal Relationships — Developing constructive and cooperative working relationships with others and maintaining them over time.

+ Update and Use Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

+ Provide Consultation and Advice to Others — Provide guidance and expert advice to management or other groups on technical, systems, or process-related topics.

ABILITY TO:

+ Supervise and lead staff and projects

+ Represent the department regarding special projects with internal and external agencies.

+ Effectively utilize appropriate security and safety equipment and procedures

+ Communicate effectively, both verbally and in writing

+ Understand and follow verbal and written instructions

+ Establish and maintain effective working relationships with others

+ Communicate frequently with team members and other units across DWSD about process, equipment and potential problems.

+ Develop proficiency in unit specific operations

+ Prepare written reports of investigation findings

+ Prepare legal or investigatory documentation

+ Coordinate investigative efforts with law enforcement officers and attorneys

+ Advise leadership on ways to improve fraud detection

+ Create and maintain logs, records, or databases of information about fraudulent activity

+ Recommend actions in fraud cases

+ Design, implement, or maintain fraud detection tools or procedures

+ Work independently with minimum supervision

+ Research or evaluate new technologies for use in fraud detection systems

REQUIRED EDUCATION AND EXPERIENCE (position requirements at entry)

+ Bachelor’s degree in criminal justice or equivalent in accepted related field with 20 years prior public law enforcement experience with a minimum of 3 years in a supervisory capacity.

+ A bachelor’s degree in criminal justice, public administration, insurance, or a related field is more than accepted but not required. Consideration will be heavily weighted toward applicants with extensive, directly related work experience in fraud investigations, supervisory law enforcement roles, insurance- (workers comp) related matters, or training coordination.

+ Demonstrated experience in leading investigative teams, conducting complex fraud cases (particularly related to workers' compensation), managing personnel, coordinating departmental training, and understanding budgeting and operational procedures is highly valued.

+ Experience may substitute for education on a year-for-year basis. Applicants with a strong background in field operations, leadership, or insurance fraud investigations will be considered highly competitive, even without a college degree. Practical, real-world knowledge and proven performance in relevant roles will be heavily weighted for this position.

+ Must possess a Concealed Pistol License

+ Coordination of training in Use of force, situational awareness, and Active shooter

+ Knowledge of procurement, billing process through oracle.

+ Must have supervised all warrant requisition phases.

+ Crisis negotiation.

+ OSHA 30 certificate

Supplemental Information

ESSENTIAL REQUIREMENTS

Physical Requirement:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

This position requires the ability to sit, walk, stand, run, climb, drive and work for long periods of time; demonstrate normal color perception; hear audible alarms and detect abnormal equipment sounds; visually inspect equipment and processes at any time of the day or night; pass vision test and wear personal protective equipment.

Possess the ability to carry concealed firearm either pursuant to the authority of a concealed firearm license for the State of Michigan, or, because of exemption from licensure under 1927 PA 372, MCL 28.421 to 28.435, 28.511 et seq, or 18 U.S.C. 926C.

Environmental Working Requirements:

This position requires the ability to work in all conditions involving exposure to outside elements and seasonal weather, water and sewerage treatment facilities, office environment, plant or field environment, exposure to computer screens, plant noise and air quality. DWSD is a twenty-four (24) hour operation, 365 days of the year.

Other Requirements:

Valid Michigan Driver’s License. Practice strict confidentiality at all levels internal and external to the DWSD organization as a result of their position and duties; promote proper work ethics relating to general appearance, punctuality, attendance, productivity, good order and discipline. Ability to work irregular hours; to commute to DWSD facilities and work sites; and respond to after-hour emergencies and on-call responses.

THE WAY WE WORK

The employees of DWSD:

+ Work and accept responsibility to search for, create and execute new and innovative approaches to improve the performance of DWSD’s services and objectives

+ Assist external and internal customers to serve their needs and take responsibility for continuously improving customer service

+ Foster meaningful interaction among people through the exchange of information to produce understanding

+ Continuously develop and use effective strategies and interpersonal styles to engage and guide others towards the accomplishment of identified objectives and goals in the best interest of the City and community

+ Consistently work toward the common good of the organization and encourage others to do the same

+ Always conduct themselves in a professionally appropriate and respectful manner in accordance with the DWSD Common Behaviors

+ Apply the proper safety/security practices according to the established protocols, guidelines and polices

EMPLOYMENT BENEFITS

The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH

+ Medical - Eligible for hospital, surgical, and prescription drug benefits.

+ Dental

+ Vision

INSURANCE

+ Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.

+ Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

+ Sick Leave

+ Vacation

+ Holidays

OTHER LEAVE BENEFITS

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS

City Employees Retirement System

As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service;

- At age sixty (60) if you have at least ten (10) years of service, or

- At age sixty-five (65) with eight (8) years of service.

• In the event of disability, other eligibility rules apply);

- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;

• Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

Employer

City of Detroit

Address

Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226

Website

http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job

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