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Director Of Field Operations
- Aerotek (Santa Ana, CA)
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Job Title: Head of Field Operations
Job Description
We are seeking a dynamic and experienced individual to oversee our field operations, technician development, customer technical support, and project execution. This role involves leading a team of skilled field technicians, managing complex installation and maintenance projects, and ensuring that our service operations align with standards of quality, safety, and customer satisfaction. The ideal candidate combines hands-on technical expertise with strong leadership and strategic operational management skills.
Responsibilities
+ Lead, train, and mentor field service technicians, promoting a culture of safety, accountability, and continuous improvement.
+ Oversee day-to-day service operations, including scheduling, workload management, and field efficiency.
+ Provide advanced technical support for internal teams and customers, including troubleshooting and training.
+ Manage multiple installation and maintenance projects, ensuring timely completion and adherence to company standards.
+ Serve as the primary technical contact for customers, ensuring exceptional service and issue resolution.
+ Support departmental budgeting, expense tracking, and revenue forecasting.
+ Identify opportunities for growth through enhanced service offerings and preventative maintenance programs.
Essential Skills
+ Bachelor’s degree in Construction Management, Engineering, or related field preferred.
+ 15+ years of experience in aquatics, technical service, or project management preferred.
+ Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred or ability to obtain within 6 months.
+ Strong leadership and interpersonal skills with a proven ability to manage and develop teams.
+ Expert-level knowledge of aquatic systems, pumps, motors, filtration, and water chemistry.
+ Proficiency with ERP systems and project management tools.
+ Excellent communication, problem-solving, and organizational skills.
Additional Skills & Qualifications
+ Experience in construction, construction management, operations management, commercial construction, project management, and construction supervision.
Why Work Here?
Join a team that values innovation, professional development, and high standards of quality and service. We offer a collaborative environment where your contributions are recognized and valued.
Work Environment
The role involves working closely with a team of dedicated professionals in a fast-paced and challenging environment. You will have access to the latest tools and technologies to support your work, and there is a strong emphasis on safety and efficiency.
Orange County, CA
Job Type & Location
This is a Permanent position based out of Santa Ana, CA.
Pay and Benefits
The pay range for this position is $110000.00 - $140000.00/yr.
Comprehensive Health, dental and vision
401K retirement plan
Vacation and PTO
Career Development opportunities
Workplace Type
This is a fully onsite position in Santa Ana,CA.
Application Deadline
This position is anticipated to close on Nov 21, 2025.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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