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Drive the end-to-end content strategy and execution for digital products and platforms, ensuring content is clear, concise, compliant, and aligned with the user journey and information architecture.

Collaborate closely with UX Designers, Product Managers, Legal/Compliance teams, and Researchers to define and deliver content that simplifies complex financial concepts and meets the needs of clients and prospects.

Audit, analyze, and strategically refine existing product content, identifying areas for improved clarity, tone, voice, and user experience.

Develop, document, and maintain content standards, guidelines, glossaries, and scalable content models for use across multiple digital products and channels.

Write and edit final in-product copy, including microcopy, error messages, transactional communications, and navigational labels, ensuring adherence to brand style and regulatory requirements.

Participate in user research and testing activities to validate content effectiveness and iterate based on data and behavioral insights.

Advocate for content-first thinking and serve as the subject matter expert on content best practices and accessibility standards (e.g., plain language).

Qualifications:

Experience: Minimum of 5-8 years of progressive experience in UX Content Strategy, Content Design, or a closely related role within a digital product development environment.

Industry Expertise: Proven, substantive experience strategizing and writing content for complex products within the financial services, banking, insurance, or other highly regulated industries where clarity and compliance are paramount.

Content Portfolio: A strong online portfolio is mandatory, showcasing examples of simplifying complex, regulated subject matter into effective, concise in-product content and microcopy.

Collaboration & Compliance: Demonstrated ability to partner effectively with Legal and Compliance teams to navigate stringent financial regulations and ensure content accuracy and approval.

Tool Proficiency: Experience working within modern design tools (e.g., Figma), content management systems (CMS), and component-based design environments.

Strategic Capability: Proven ability to move beyond copy execution to define high-level content strategy and information architecture for multi-step workflows.

JOBID: 112025-116997#LI-CELLA#LI-AU1#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.