"Alerted.org

Supply Chain Sr. Mgr- Replacement Parts / Kits and Upgrade Assemblies - APS - Smyrna, GA

The Opportunity:

Lead a dedicated, high-performing team that operates as an integral department within our beverage packaging machinery systems organization. This role supports our customers\u2019 machinery uptime and overall line performance by delivering timely, high-quality upgrades and replacement parts\u2014directly supporting carton consumption and driving high-margin parts revenue. This customer centric Manager will own team strategy, operations, procurement, fostering a culture of safety, quality, collaboration and continuous improvement.

How you will impact Smurfit Westrock:

Strategic Leadership

• Develop, build and lead a highly efficient and effective spare parts / kits organization that consistently delivers exceptional customer service.

• Collaborate with operations and commercial teams and have a continuous improvement mindset.

• Develop and execute business plans, objectives aligned with Beverage Machinery Systems goals and strategic vision.

• Lead parts revenue stream - Driving proactive sales initiatives (e.g., upgrade kits, overhaul kits, parts subscriptions) to transition from reactive to proactive sales.

Operational Excellence

• Plan, direct, and coordinate all functions for the Replacement & Upgrade Parts team from sales and order entry through component procurement, part assembly, inventory management, customer service and shipping/delivery.

• Optimize lead times for U.S. and France spare parts while balancing inventory and working capital.

• Implement lean manufacturing principles and continuous improvement initiatives (Six Sigma, DMAIC, Kaizen).

• Ensure timely delivery of quality parts that meet or exceed customer expectations including after-hours/ weekend customer support and emergency parts delivery.

Supplier & Customer Management

• Continually identify, build and develop strategic alliances with key suppliers, and machines shops to overcome challenges of procuring small-quantity, short lead time custom parts and component orders.

• Negotiate sourcing strategies and manage supplier relationships for cost and quality optimization.

• Build strong internal partnerships with Technical Service, Field Service and Engineering to support parts delivery and revenue goals.

Team Leadership & Development

• Create a high-performing team environment with clear vision and accountability.

• Coach and develop team members through performance reviews, training programs, and career development plans.

• Foster a culture of safety, ownership, and operational performance supported by metrics and engagement.

What You Need to Succeed:

• BS in Engineering

• 10+ years in engineering, sourcing, and delivering custom fabricated parts.

• Strong knowledge of OEM parts supply including mechanical and automation/motion control electrical components.

• Experience with Engineer to Order ERP systems (JobScope or similar) and CAD software.

• Ability to travel for supplier development and relationship management.

Preferred Skills & Competencies:

• Leadership in performance excellence and continuous improvement.

• Strong analytical and strategic planning skills.

• Excellent communication and negotiation abilities.

• Ability to respond quickly to changing demands and drive change initiatives.

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.