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Patient Services Associate (Medical Call Center) - Burbank, CA (100% Onsite)

Pay: $21 -22/hr (based on experience and tenure)

Schedule: Monday - Friday 8am - 5pm

Contract to hire: 6 months contract with opportunity for permanenet hire after contract

Work Enviroment: Medical Office / Call Center

Job Description:

A Patient Services Associate is a Medical Call Center Rep and is responsible for assisting patients with inbound calls regarding patient care coordination and assisting with authorizations, referrals, and scheduling. This position provides on the job training but requires 1-2 years experience in a medical office setting or medical call center. Candidates must be bilingual in Spanish and English for this position. On average you will be managing 60-80 incoming calls a day.

Must Have Skills:

Customer service

Experience managing a large number of calls 60+ calls a day or Call center experience

1-2 years working in a medical office setting or medical call center

Must be bilingual in Spanish and English

Insurance verifcation is a must

Good phone skills is a must

HMO insurance knowledge is a Must

Estimated Start date: 11/24 - 12/2

Job Type & Location

This is a Contract to Hire position based out of Burbank, CA.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Burbank,CA.

Application Deadline

This position is anticipated to close on Nov 21, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.