• It Support Technician

    TEKsystems (Houston, TX)


    Description

    This client is seeking a motivated Entry-Level IT Technician to join our growing IT team. This role will provide hands-on technical support for our Houston office and assist with help desk operations across multiple locations. The ideal candidate is eager to learn, adaptable, and capable of handling both routine troubleshooting and dynamic on-site requests.

    Key Responsibilities:

    * Provide desktop support and basic troubleshooting for hardware and software issues.

    * Manage help desk tickets via ConnectWise and respond to support requests through Teams, email, and in-person.

    * Assist with hardware moves and setups, including servers, switches, and UPS devices (must lift up to 50 lbs).

    Support a hybrid IT environment including:

    * Dell computers and servers

    * M365 Saas (SharePoint, OneDrive, Outlook, Excel) Support/Administration

    * Active Directory and Azure sync Support/Administration

    * Perform basic network troubleshooting (Meraki firewalls, Unifi equipment). Basic Tier 1/2 suport

    * Collaborate with internal IT team and MSP partners for escalations.

    * Document work performed and maintain accurate ticket records.

    Required Skills & Qualifications:

    1–2 years of IT support experience or equivalent hands-on exposure.

     

    Windows OS and Microsoft 365 suite

     

    Networking fundamentals

     

    Strong critical thinking and ability to prioritize tasks without strict scripts.

     

    Excellent communication skills and customer service orientation.

     

    Ability to work independently and as part of a team.

     

    Physical ability to lift up to 50 lbs for equipment moves.

     

    Skills

     

    365 SaaS support, EntraID, tier 1/2 Suport, Desktop, Troubleshooting, Help desk support, Customer service

     

    Additional Skills & Qualifications

    Preferred Qualifications:

    Certifications such as CompTIA A+, Network+, Security+.

     

    Experience with ConnectWise ticketing system.

     

    Familiarity with hybrid environments and cloud technologies.

    Experience Level

    Entry Level

     

    Job Type & Location

     

    This is a Contract position based out of Houston, TX.

    Pay and Benefits

    The pay range for this position is $20.00 - $25.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Houston,TX.

     

    Application Deadline

     

    This position is anticipated to close on Nov 19, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.