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Job Responsibilities:

Task Management:

+ Maintain an accurate daily task list (workflow dashboard) without overdue items.

+ Provide centralized operational support to the escrow branch, including:

+ Reviewing commitment/prelim and seller/buyer information forms.

+ Ordering tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases.

+ Balancing files and preparing closing documents.

+ Handling any other assigned workflow dashboard tasks.

Document Evaluation:

+ Evaluate and review real estate contracts and all supporting documents meticulously.

+ Manage files to ensure accuracy and completeness of documentation.

+ Compile and process escrow instruction packages.

Branch Collaboration:

+ Collaborate with branch operations to prepare for closings.

+ Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues.

Risk Assessment:

+ Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions.

Education / Experience

+ Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.”

Competencies

+ To perform the job successfully, an individual should demonstrate the following competencies:

+ Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.

+ People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process.

+ Technical- ability to learn and navigate multiple software systems with a high level of competency.

+ Critical Thinking/Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.

+ Partnership/Collaboration—the individual remains open to others' ideas and exhibits willingness to try new things.

+ Oral/Written Communication—the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.

+ Quality Assurance —the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

+ Adaptability—the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient.

+ Building Collaborative Relationships – the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.

Anywhere is proud to offer a comprehensive benefits package to our employees including:

+ Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D

+ 401(k) savings plan with company match

+ Paid Time Off to Include Holidays, Vacation Time, and Sick Time

+ Paid Family & Paternity Leave

+ Life Insurance

+ Business Travel Accident Insurance

+ All employees receive access to LinkedIn Learning

+ Tuition reimbursement for approved programs

+ Employee Referral Program

+ Adoption Assistance Program

+ Employee Assistance Program

+ Health and Wellness Program and Incentives

+ Employee Discounts

+ Employee Resource Groups

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EEO Statement: EOE including disability/veteran