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Clerical Assistant 2

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Clerical Assistant 2

Salary

$36,108.00 - $53,105.00 Annually

Location

Allegheny County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2025-36021

Department

Department of Military & Veterans Affairs

Division

MV Nrsg Swvc

Opening Date

11/13/2025

Closing Date

11/17/2025 11:59 PM Eastern

Job Code

00102

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00134980

Bureau / Division

Southwestern Veterans' Center/Nursing

Worksite Address

7060 Highland Drive

City

Pittsburgh, Pennsylvania

Zip Code

15206

Contact Name

Natalie Fewell

Contact Phone

412.665.6706

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

The Department of Military & Veterans Affairs is looking for an independent, responsible candidate to fill our Clerical Assistant 2 position at the Southwestern Veterans' Center located in Pittsburgh, PA.

The ideal candidate is well organized and has ability to maintain file systems, business calendars and other important documents. Should be personable in nature to interact with managers, employees and clients in a positive way. Must have experience using software programs to manage digital filing systems or calendars. Must possess excellent written and verbal communication to type clear and concise documents like memos, emails and invoices. If this describes you apply today!

This position will work closely with Nursing Management to organize and provide high quality services to our Veteran population .

Watch this video (https://www.flickr.com/photos/panationalguard/40381884892/in/album-72157689769595704/) to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today!

DESCRIPTION OF WORK

This position provides administrative and clerical support to the nursing staff at the Southwestern Veterans' Center and is responsible for coordinating and maintaining daily appointment schedules, create reports as directed for nursing department, maintain nursing files, and communicate with other departments on nursing business.

Duties include:

+ Updating and storing nursing files to ensure they are accurate and accessible for other employees and management

+ Typing reports, letters and other documents related to the nursing department

+ Answering telephone calls and emails and redirecting them to other employees when appropriate

+ Participate in the meetings, taking dictations and minutes during meetings

+ Check for updates on new regulatory guidance, update library of regulations as needed for ease of access

+ Computer literacy, including experience with common word processing, spreadsheet, database and basic accounting software

+ Verbal communication for addressing other employees, residents, family members, and other business contacts

+ Customer service for dealing with members of the public

+ Organization and ability to multitask for filing and completing several clerical and administrative tasks at once

+ Attention to detail to ensure all tasks are completed to a high standard, such as taking sufficiently detailed minutes and telephone messages

Interested in learning more? Additional details regarding this position can be found in theposition description. (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00247284)

Work Schedule and Additional Information:

+ Full-time employment, 37.5 hours per week.

+ Work hours are 8:30am to 4:30pm, Monday thru Friday with a 30-minute lunch.

+ Hours may change based on operational needs.

+ Telework: You will not have the option to telework in this position.

+ Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or

+ Graduation from high school;or

+ An equivalent combination of experience and training.

Additional Requirements:

+ Two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.

+ Ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc.

+ You must be able to perform essential job functions.

Preferred Qualifications (not required):

+ Previous experience working in an office setting as a clerk and or personal assistant.

Legal Requirements:

+ This position falls under the provisions of the Older Adult Protective Services Act.

+ Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

+ You must pass a background investigation.

+ A conditional offer of employment will require a medical examination.

How To Apply:

+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Additional Requirements: Do you have 2 or more years of experience working with software applications within the Microsoft package and other software packages to create and maintain spreadsheets, calendars, documents and rosters. (Word/Excel/Outlook, etc)?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Additional Requirements: Do you have the ability to work with various office equipment scanner/printer/fax/computer/tablet/telephone/personal communication devices, etc.?

+ Yes

+ No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

Preferred Criteria: Do you have experience working in an office setting as a clerk and/or personal assistant?

+ Yes

+ No

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov