• IIS SQL Server ITIL ITSM Engineer

    COOLSOFT (Madison, WI)


    IIS SQL Server ITIL ITSM Engineer

     

    (Jobs in Madison, WI)

     

    Requirement id 155950

     

    Job title Engineer

     

    Job location in Madison, WI

     

    Skills required Desktop Support, Oral And Written Communication, Azure Cloud, IIS SQL Server ITIL ITSM

     

    Open Date 13-Nov-2025

     

    Close Date

     

    Job type Contract

     

    Duration 7 Months

     

    Compensation DOE

     

    Status requirement ---

     

    Job interview type ---

     

    Email Recruiter:coolsoft

     

    Job Description Engineer: Desktop Support, Oral And Written Communication, Azure Cloud, IIS SQL Server ITIL ITSM

     

    Start date : 12/01/2025

     

    End Date : 06/30/2026

     

    Submission deadline : 11/17/25 at 4:00 PM CST.

     

    Client Info : DFI

    Note:

    * Interview Process: Teams

    * Duration of the Contract: 6/30/2026, likely to be extended

    * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. This position will be working a hybrid schedule with at least 2 days in office per week.

    Description:

    Position Summary

    Systems Engineer will play a key role in the design, planning, execution, and installation of the current infrastructure to support new applications and technologies. Support software and hardware upgrades and maintenance of Windows servers, operating systems, infrastructure systems, and applications. Must have extensive experience with standard industry practices including management of Windows Server systems. Systems Engineer capabilities with 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

     

    Objectives and Tasks

    Administer DFI server infrastructure

    • Recommend, install, maintain, optimize, troubleshoot, and document DFI Windows-based server systems, including (but not limited to) Windows Server, SQL Server, and Microsoft IIS

    • Maintain, optimize, troubleshoot, and document DFI VMWare vCenter system.

    • Maintain, optimize, troubleshoot, and document DFI Dell Unity SAN system.

    • Maintain, optimize, troubleshoot, and document DFI internal security systems, such as Nessus, CrowdStrike, and system patching

    • Research, install, and maintain software monitoring systems to ensure the Department achieves its goal of minimal downtime and peak performance.

    • Provide reports and schematics as directed by the DFI management.

    • Act as a consultant to the IT Solution Delivery section to ensure seamless deployment and maintenance of web pages, business systems and applications.

    • Administer Active Directory domain infrastructure.

    Design and administer DFI cloud systems

    • Recommend, install, maintain, optimize, troubleshoot, and document DFI cloud systems in Microsoft Azure.

    • Participate in IT bureau projects in an infrastructure capacity to implement new cloud-based systems

    • Research and maintain currency in relevant industry trends, provide recommendations for implementation of new technologies, generate project plans to ensure successful adoption of new technologies.

    • Research, install, and maintain software monitoring systems to ensure the Department achieves its goal of minimal downtime and peak performance.

     

    Support DFI end-users.

     

    • Provide first and second-level end-user IT support by email, phone, or in-person.

    • Participate in triage of IT help desk tickets.

    • Possess considerable logic and understanding to analyze and troubleshoot problems.

    • Must be able to prioritize trouble calls and respond to emergencies and all levels of troubleshooting.

    • Ability to perform as second level support as a secondary function.

    Knowledge /Skills/Ability (KSA):

    1. Knowledge of Windows desktop support.

    2. Professional oral and written communication skills.

    3. Problem determination and resolution skills.

    4. Experience implementing Azure Cloud technologies.

    5. Working knowledge of Active Directory and Group Policy Management.

    6. Experience in writing PowerShell scripts to automate system engineering tasks.

    7. Experience managing a Dell Unity SAN system.

    8. Experience managing Microsoft Internet Information Services (IIS).

    9. Experience managing Microsoft Windows Server.

    10. Experience managing Microsoft SQL Server.

    11. Experience supporting organizations by working within

     

    Call502-379-4456 Ext 100for more details. Please provide Requirement id: 155950 while calling.

     

    EOE Protected Veterans/Disability