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ADA Accommodations Coordinator
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
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Position Information
Functional TitleADA Accommodations Coordinator
Recruitment Category TypeStandard
Functional CategoryHR/EEO
GradeGS.15
FLSA StatusExempt
Requisition Number26-0090
Number of Vacancies1
Job LevelNon-Management
Job CodeN/A
Job Description Summary
Organization NameEqual Employment Opportunity
Reports toDivision Manager, EEO
Full or Part TimeFull Time
If Part Time how many hours per week
Regular or TemporaryRegular
Position End Date (if temporary)
Work Schedule
Monday – Friday
Position LocationLaurel
Position Summary Information
General Summary
The ADA Accommodations Coordinatorserves as a strategic business partner in building and strengthening the organization’s human resources department in achieving its mission. This role will provide the full scope of human resources generalist services, with an emphasis on the EEO investigative process, responding to ADA -related concerns and reasonable accommodations requests.
Essential Functions
+ Investigates, gathers, and analyzes information to ensure that employment actions comply with established policies, operating procedures, human resource laws, and the collective bargaining agreement, including ADA standards and regulations
+ Processes legal accommodations requests (including medical and religious) and resolves complaints related to access and engages in the interactive process. This may include the management of a third-party vendor that receives accommodation requests
+ Provides training and technical assistance to all employees or applicants on best practices and legal obligations regarding accommodations compliance
+ Develops, implements and manages reasonable accommodation plans tailored to applicants’ individual needs
+ Ensures timely and appropriate delivery of accommodations
+ Maintains and ensures the maintenance of accurate records of accommodation requests, determinations and outcomes
+ Gathers information and analyzes complaints of discrimination, harassment and retaliation to determine whether a violation of regulations, standard procedures or policy occurred
+ Provides human resources policy guidance and interpretation on matters such as accommodation requests and EEO -related issues; develops and reviews policies and procedures to facilitate and ensure accessibility and inclusion
+ Maintains awareness of relevant federal, state, and local laws and regulations
Other Functions
+ Designs and facilitates management studies and other special projects
+ In conjunction with Department leadership, develops business project mapping, decision analysis, workload measurement and job design
+ In conjunction with Department leadership and the Human Resources Office, develops and implements a strategic workforce plan
+ Performs employee relations/labor relations or EEO activities at off-site facilities as needed
+ Performs other related duties as required
Work Environment And Physical Demands
Business casual office environment
Required Knowledge, Skills, And Abilities
+ Working knowledge of human resources policies, practices and tools and demonstrated knowledge of pertinent employment laws and regulations
+ Demonstrated experience implementing organizational best practices and fostering a customer service culture
+ Working knowledge of project management
+ Demonstrated ability in strategic thinking, internal consulting, conflict resolution, communication at all organizational levels, negotiation and mediation, and managing change
+ Progressive administrative experience with a strong emphasis on accessibility, including experience working with disabled individuals and developing compliance programs
+ Deep understanding of the ADA and other laws related to disability rights, such as section 504 of the Rehabilitation Act, as well as other employment laws required to effectively manage accommodations programs
+ Knowledge of local and national disability advocacy groups and the ability to coordinate with various agencies and departments
+ Ability to communicate effectively verbally and in writing
+ Ability to build relationships and partner across functional and organizational lines
+ Ability to make independent decisions, solve problems and implement those decisions
+ Ability to exercise sound judgment
+ Ability to use standard office automation software
Minimum Education, Experience Requirements
+ Bachelor’s degree and 6+ years experience in human resources that includes professional responsibility in multiple program areas such as talent management, employee relations, labor relations, EEO investigations and/or compliance management of accommodations related matters
OR
+ High School diploma (or equivalent) and10+ years experience in human resources that includes professional responsibility in multiple program areas such as talent management, employee relations, labor relations, EEO investigations and/or compliance management of accommodations related matters
Additional Requirements
+ Possession of a valid driver’s license with no more than 4 points and the ability to obtain and maintain a WSSC Water driver’s permit within 90 days or hire or transfer
+ Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter
Preferences
+ Certification as PHR , SPHR , SHRM -CP, or SHRM - SCP
+ ADA Coordinator Training certification
+ Master’s degree
+ Prior experience reviewing medical documentation, knowledge of common disabilities, and/or collaboration with medical or occupational health professionals
+ Prior experience working in a strategic business partner model
+ Prior experience handling employee/labor relations matters
+ Prior experience handling EEO investigations
+ Prior experience working in equity and inclusion programming
+ Prior experience in a unionized setting
+ Prior experience leveraging HRMS systems such as Oracle, SAP , PeopleSoft
Salary$96,038 - $163,523
Posting Detail Information
EEO Statement
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.
Close Date12/01/2025
Open Until FilledNo
Special Instructions to Applicants
Additional Information
All applicants selected will be subject to drug screening and a background check/verification.
Supplemental Questions
Required fields are indicated with an asterisk (*).
+ * Will you, now or in the future, require sponsorship for employment visa status?
+ Yes
+ No
+ Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?
+ Yes
+ No
Applicant Documents
Required Documents
+ Resume
Optional Documents
+ Cover Letter/Letter of Application
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ADA Accommodations Coordinator
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)