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RESPONSIBILITIES

I. JOB SUMMARY/RESPONSIBILITIES

• Provides administrative support to management as needed.

• Works with department and referring physicians, their staff, patient families, health care team members and outside facilities to ensure services are coordinated and provided appropriately to the patient.

• Provides financial assistance to patients in identifying resources to cover anticipated clinic and Medical Center charges not covered by health plan, insurance, or other sources.

• Provides work leadership and technical guidance to staff to enhance operational efficiency.

II. TYPICAL PHYSICAL DEMANDS

• Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions.

• Frequent: reaching below shoulder level, frequent gripping of an object.

• Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying usual weight of 20 pounds of force, reaching at and above shoulder level, static gripping of an object for prolonged periods, frequent gripping of an object.

• Operates computer, printer, calculator, telephone.

III. TYPICAL WORKING CONDITIONS

• Not substantially subjected to adverse environmental conditions.

• Some exposure to communicable diseases.

IV. MINIMUM QUALIFICATIONS

A. EDUCATION/CERTIFICATION AND LICENSURE:

• High school diploma or equivalent.

• Ability to perform 7,200 adjusted keystrokes per hour.

B. EXPERIENCE:

• Two (2) years in admitting, business services, scheduling or related area, preferably in a comparable acute care facility.

• Demonstrated knowledge of patient registration, admitting, third party payor and/or scheduling.

• Knowledge of ICD-10 & CPT coding and medical terminology.

• Prior supervisory experience and/or demonstrated knowledge and background to lead staff.

• Ability to communicate effectively in English, both verbally and in writing.

Equal Opportunity Employer/Disability/Vet