• Epic Service Desk

    Insight Global (Altamonte Springs, FL)


    Job Description

    Must-Haves:

    • High school diploma or GED

    • 2-3 years of experience service desk

    • Good communication

    • Epic Exposure or other EMR

     

    ·

    Plusses:

    • Service Now

    • Ticketing systems

    • Remote in access and password reset experience

    • Healthcare

    Day-to-Day:

    • This individual will focus on Tier Two responsibilities, primarily supporting Epic functions. They will receive training from the Epic team to effectively resolve related issues.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

    Must-Haves:

    • High school diploma or GED

    • 2-3 years of experience service desk

    • Good communication

    • Epic Exposure or other EMR

     

    ·

    Plusses:

    • Service Now

    • Ticketing systems

    • Remote in access and password reset experience

    • Healthcare

    Day-to-Day:

    • This individual will focus on Tier Two responsibilities, primarily supporting Epic functions. They will receive training from the Epic team to effectively resolve related issues. Must-Haves:

    • High school diploma or GED

    • 2-3 years of experience service desk

    • Good communication

    • Epic Exposure or other EMR

     

    ·

    Plusses:

    • Service Now

    • Ticketing systems

    • Remote in access and password reset experience

    • Healthcare