• General Sales Manager - Cemetery

    SCI Shared Resources, LLC (Mayaguez, PR)


    Our associates celebrate lives. We celebrate our associates.

    Job Description Summary

    Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

    JOB RESPONSIBILITIES

    Financial Management

    + Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals

    + Accountable for monitoring and achieving annual financial goals

    + Approve expenditures and invoices including overtime

    Operations

    + Manage the daily activities ensuring on-time services

    + Assure the location’s operating practices comply with applicable federal and state regulations and Company policies

    + Establish location goals and priorities

    + Effectively present and communicate Company and Market strategies, values, and goals to staff

    + Manage frontline supervisor’s responsibilities, expectations, and accountabilities

    + Collaborate with local Management for resource sharing, ideas, and business or operational enhancements

    + Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements

    + Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

    People Development

    + Develop a strong, trusting, and reliable team

    + Understand team members’ career aspirations and provide assignments to develop skills and or close gaps

    + Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration

    + Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations

    + Collaborate with Human Resources and Market Leadership for recruiting and retention

    Other

    + Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company

    + Develop and or implement plans to improve customer satisfaction index and on-line community reviews

    MINIMUM REQUIREMENTS

    Education

    + High school diploma or equivalent

    + Technical schooling diploma or Mortuary Science preferred

    Experience

    + Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities

    + Minimum (2) years of experience managing people or projects

    + Budgeting and expense control experience strongly preferred

    Knowledge, Skills, and Abilities

    + Ability to work evenings and weekends

    + Financial and business acumen

    + Proficient in MS Office suite

    + Excellent customer service skills

    + Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

    Compensation:

    $45,000 to $76,300 earnings potential

    Benefits:

    Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

    \#SCI

    Postal Code: 00680

     

    Category (Portal Searching): Sales

     

    Job Location: US-PR - Mayaguez

     

    Job Profile ID: SL4004

     

    Time Type: Full time

     

    Location Name: Cementerio Privado De Mayaguez