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Seasonal Client Service Representative
- Access Dubuque (Dubuque, IA)
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Seasonal Client Service Representative
Cottingham & Butler/ SISCO
1 Positions
ID: 4133282008
Posted On 02/11/2025
Refreshed On 11/03/2025
Job Overview
Seasonal Client Service Representative
What our Seasonal Client Service Representatives do and why it’s important
Cottingham and Butler is growing and we are adding Seasonal Client Service Representatives to our team! As a Seasonal Client Service Representative, you will work directly with our clients to help keep their accounts up to date. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler.
This position will run from May of 2025 - August of 2025.
In practice, the core activities of your job will be to:
+ Ensure that client accounts are up to date so they can continue to operate
+ Build relationships with clients through friendly interaction, timely execution of requests, and close attention to detail
+ Consolidating and communicating important information by putting together reports
Strengths and skills necessary for success in the role
Our outstanding team of Client Service Representatives are one of the main reasons we have a client retention rate well above the industry standard. Because you will be in such a key role, there are several important characteristics we look for: outstanding communication and interpersonal skills, the ability to handle and prioritize many different tasks, the ability to work well under pressure, and strong attention to detail.
If you come from an insurance background that’s great! However, we understand that most people don’t which is why we are willing to train you on the technical details. It’s more important to us that you embody the right personal characteristics. While we don’t expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role.
About Cottingham & Butler:
At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To ensure we keep that promise, we hold ourselves to a set of principles that we believe position our clients and our company for long-term success. Our Guiding Principles are not just words on paper, they are a promise we make to ourselves and our clients.
These principles have become a driving force of our culture and share many common themes with the values of our clients. First, we hire and develop amazing people that have an insatiable desire to succeed, are committed to learning, and thrive on challenge. Secondly, we pride ourselves on serving our clients best interest through quality service, innovative solutions, and constantly evaluating our performance. Third, we have embraced and are guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday. Ultimately, we get more energy from the future we are creating for our people, our clients, and our company than from our past success.
As an organization, we are very optimistic about the future and have incredibly high expectations for our people and our performance. We also understand that our growth is fueled by becoming better, not bigger – growth funds investments in new resources to better serve our clients and provide the career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Does this interest you? Submit your resume - we would love to explore career opportunities with you!
Primary Contact
12213
Human Resources
,
563-587-5104
Phone
Phone
Phone
563-587-5922
Fax
Email
True
False
True
Job Details
Categories
Customer Service
Insurance
Sales/Service
Location
Dubuque, IA
Job Type
Employee
Full/Part
Company ID
943
Job REQ #
4133282008
\# Positions
1
Start Date
20250211
End Date
20251214
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Cottingham & Butler/ SISCO
About the Company
ABOUT THE COTTINGHAM & BUTLER COMPANIES
Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.
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