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Associate Director of Communications

How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations and skill set. Submit both a cover letter and resume as one file (because of system limitations).

What You'll Do

The Center for Academic Innovation at the University of Michigan is seeking a qualified individual to lead the strategic communications, marketing content strategy, media relations, and editorial efforts for the center and its brands, including Michigan Online and Online Teaching. You will have a unique opportunity to guide storytelling for one of the leading centers of academic innovation at one of the world's leading public universities. In partnership with marketing colleagues, you and your team will create content that extends the reach of U-M to learners around the world, and define and execute communication and marketing communications strategies that drive forward the work of the center and the university. The Associate Director of Communications will report to the Chief Marketing Officer.

Who We Are

About the Center for Academic Innovation

Through curricular innovation, tools for student success and equity, and educational research and analytics, the University of MichiganCenter for Academic Innovation (https://ai.umich.edu/) is building the future of education. Our vision is a future in which education connects and empowers learners everywhere to reach their full potential throughout their lives. To realize our vision, we make it our mission to collaborate across campus and around the world to create equitable, lifelong educational opportunities for learners everywhere.

About the Marketing and Market Strategy Team

TheMarketing and Market Strategy (https://ai.umich.edu/who-are-we/our-team/#operations) team works with all the center's teams to help enhance the center's awareness and reputation, lead enrollments in online learning experiences, lead user experience and product design, and conduct market research.

For more information, please visit our website:Center for Academic Innovation. (https://ai.umich.edu/)

Why Work at Michigan?

Excellent benefits are available, for details, seehttp://benefits.umich.edu/

Responsibilities*

Editorial Leadership and Content Strategy

+ Define and champion the communications, marketing communications content, and story-telling strategy for CAI and brands including Michigan Online and Online Teaching.

+ Develop and manage monthly content plan and editorial calendar in coordination with supervised employees, M&MS leadership, and domain leadership.

+ Establish and maintain editorial voice and tone guides for center brands.

+ Oversee social media strategy and execution.

+ Create external executive communications and other content as required.

+ Lead media relations at the center, including internal training, story development, and issue response.

Partnerships

+ Serve as primary liaison to university communication partners including, Michigan News, The Record, and U-M Social, and develop and implement strategies to further CAI's goals through engagement with these units.

+ Engage university partners, faculty, and unit representatives to coordinate marketing and communications support for launches of CAI products and strategic initiatives.

Team Supervision

+ Lead a team of full time employees (e.g., content specialist, marketing communications specialist, and marketing copywriter) and oversee supervision of content-focused student fellows.

+ Manage team members- workload; establish, share and monitor priorities; review their work for strategic alignment and quality.

+ Proactively plan and deploy processes to promote continuity of team operations and improvement.

+ Provide mentorship, identify and suggest relevant professional development opportunities, and adhere to CAI performance management processes.

+ Contribute to budget setting and management within the Marketing & Market Strategy team.

+ Maintain a team work environment that is respectful and upholds U-M Workplace Values by setting clear expectations for behavior as well as leading team and individual conversations.

Required Qualifications*

Required Qualifications

+ Bachelor's or Master's degree in Marketing, Communications, Public Relations, or a related field, or the equivalent combination of education and experience.

+ 8+ years of progressively responsible, relevant work experience including 2+ years of supervisory experience.

+ Proficiency in AP Style

+ Working knowledge of common website CMSs, e.g., WordPress, email tools, e.g., Mailchimp, Salesforce Marketing Cloud, and SEO/GEO

+ Proven ability to work successfully with a high degree of autonomy within a collaborative culture and exercise independent decision-making on matters of strategic importance

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Candidates must have legal authorization to work in the United States.

The mode of work for this position is Hybrid with a minimum of 4 days in the office per week, Monday through Thursday, with an option of remote work on Fridays. On occasion, you may be required and must be available to work onsite on Fridays if necessitated by our center's policy and domain leadership or by your job requirements.

Additional Information

Salary Information

The general salary range for this position is $115,000 - $120,000. Candidates can expect to be paid a competitive and equitable salary. Factors used to determine salary include education level, experience, knowledge and skills for the position and internal equity within the unit. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.

Organizational Statement on Harassment

We believe all individuals deserve to be treated with respect and dignity and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with any staff members and student employees in the Center for Academic Innovation will be reported to the Equity, Civil Rights, & Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Decision Making Process

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

270900

Working Title

Associate Director of Communications

Job Title

Mktg Communications Sr Supr

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Vp Acad Innovation

Department

Center for Academic Innovation

Posting Begin/End Date

11/14/2025 - 11/21/2025

Salary

$115,000.00 - $120,000.00

Career Interest

Communications & Marketing