• Director of Revenue Sources

    Cornerstone Caregiving (Waco, TX)


    Director of Revenue Sources

     

    for Waco, TX

     

    Finance & Accounting

     

    Full-Time

     

    Waco, TX

    Job Summary

    The Director of Revenue Sources is an organization leader within the Finance Department responsible for optimizing the billing and receiving components for all revenue streams across Cornerstone Caregiving’s national footprint. This role is tasked with having a keen understanding of billing and collections arrangements as well as ensuring there is an understanding of contractual arrangements. Compliance across key channels includes (but not limited to) Long-Term Care Insurance (LTCI), Private Duty, Veterans Affairs (VA), Medicaid, and other national partnerships.

     

    This leader builds scalable systems, ensures accurate and a timely understanding billing systems, strengthens payer relationships, reduces revenue leakage, and drives a best-in-class revenue cycle that fuels sustainable growth for the organization.

     

    Benefits

     

    Compensation

     

    Competitive starting salary that corresponds to the applicant’s experience and this role’s needs

     

    Career Development & Support

     

    Receive initial corporate training & ongoing corporate support while you develop professionally

     

    Benefits

     

    Receive paid Health, Dental, and Vision insurance on top of a competitive starting salary

     

    Perks

     

    Enjoy an allocated phone stipend and PTO to recharge as needed

     

    Meaningful Impact

     

    Experience fulfillment by serving those that directly impact our elderly population & their families

    Responsibilities and DutiesRevenue Strategy & Optimization

    + Oversee all payer relationships, reimbursement cycles, and revenue processes for VA, Medicaid, LTCI, work comp, and Medicare programs.

    + Ensure billing and payment compliance with each payer’s unique rules, documentation standards, and submission formats.

    + Develop KPIs, dashboards, and analytics to forecast revenue, track performance, and inform executive decision-making.

    + Serve as a liaison between finance, credentialing, national partnerships and third party billing to ensure payer-related issues are escalated and resolved promptly.

    + Drive standardization across markets to ensure consistent revenue outcomes.

    Accounts Receivable Leadership

    + Direct the A/R team responsible for daily collections, reconciliations, and aging management.

    + Establish and enforce A/R performance metrics including days sales outstanding (DSO), aging thresholds, and collection efficiency.

    + Review aging reports, identify trends, and implement corrective action plans for delayed or disputed claims.

    + Ensure accurate application of payments and resolution of unapplied cash.

    + Partner with the Accounting team to reconcile A/R balances to the general ledger and maintain accuracy in monthly close reporting.

    Process Improvement & Compliance

    + Design and implement standard operating procedures for revenue management across all payer types.

    + Develop audit-ready documentation and internal controls around contractual billing and reimbursement processes.

    + Support internal and external audits related to payer compliance or revenue recognition.

    + Identify system and process enhancements to improve revenue predictability, timeliness, and accuracy.

    + Collaborate with billing partners to optimize electronic claim submission and tracking systems.

    Leadership & Communication

    + Lead, mentor, and develop a high-performing reimbursement and A/R team.

    + Establish clear performance metrics and accountability within the department.

    + Communicate payer trends, challenges, and performance updates to senior leadership.

    + Build productive relationships with payer representatives and third-party billing partners.

    Compliance & Risk Management

    + Ensure compliance with federal and state regulatory requirements, especially regarding LTCI, VA, healthcare billing, and Medicaid.

    + Implement internal audit mechanisms to reduce error rates and mitigate compliance risks.

    + Remain current on industry standards, emerging payer trends, and regulatory updates.

    Qualifications & Experience:

    + 5–10+ years of experience in home care, home health, hospice, healthcare billing, or RCM.

    + Deep expertise in LTCI, VA billing, Medicaid reimbursement, and/or Private Duty billing.

    + Strong understanding of national payer networks and third-party contracts.

     

    Proven leadership experience managing billing teams or multi-state revenue operations.

     

    + Demonstrated success in reducing AR, improving DSO, and establishing scalable RCM systems.

    + Experience within a national or multi-state home care organization.

    + Prior experience negotiating payer contracts or managing national partnerships.

     

    Knowledge of home care operations and the private-duty service model.

     

    + Bachelor’s or Master’s degree in Business, Healthcare Administration, Finance, or related field.