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Job Description

Participate in a cross-functional, team environment as a key member of the implementation team responsible for global design, realization, implementation, and support of all ERP applications utilizing JD Edwards (JDE) EnterpriseOne, eRMS and various other Dairy Brands applications. Function as a core member of the Dairy Brands implementation initiative team.

Duties and Responsibilities:

+ Partner with users and implementation partners to plan, conduct, and direct analysis of business problems to be solved within a JDE/eRMS environment and work with the technical team to translate business requirements into technical design specifications

+ Maintain system integrity by following proper testing and documentation procedures using tools-based testing and transport systems. This includes unit, integration, and regression testing of configuration and programming changes

+ Provide support to the power user network within the business unit to insure all business process and technology are current and consistent

+ Coordinate the power user network to ensure all user documentation and training materials are current utilizing all available technology tools

+ Maintain test scripts to ensure that all software upgrades are adequately tested and efficiently implemented to ensure code compliance

+ Keep current with all JD Edwards & eRMS functionality to ensure that the business unit is maximizing the most efficient use of the software integrating with all other functional systems (e.g., SERTI, ADP, SAP)

+ Resolve technical problems with all JDE and eRMS issues as well as manage the integration points with other related applications; act as a single contact point for problem management

+ Use approved implementation methodology to ensure all design aspects are resolved by the assigned completion date, provide appropriate documentation to meet support requirements, and coordinate development requests, acting as a single interface to the integration partner

+ Provide project management skills and manage relationships with internal/external customers, work with business process teams in a consulting role, and serve as a primary point of contact to the IT organization

+ Work with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals; identify and resolve systems issues

+ Chart existing business processes in order to define current business activities for the development of procedures and models

+ Research, review, and analyze the effectiveness and efficiency of existing processes and tools and develop strategies for enhancing or further leveraging these processes/tools

+ Lead sessions in prototyping new procedures and systems for the purpose of enhancing business processes, operations, and information process flow

+ Prepare and deliver reports, recommendations, or alternatives for improving processes and systems in operating systems across the organization

+ Perform cost-benefit and return on investment (ROI) analyses for proposed changes to aid management in making implementation decisions

+ Collaborate in the planning, design, development, and deployment of new applications and enhancements to existing applications

+ Conduct research on software and hardware products to justify recommendations

+ Develop, standardize, and maintain new or improved processes and systems based on findings and analysis

+ Communicate changes, enhancements, and modifications verbally or through written documentation to management, peers, staff, and other employees so that issues and solutions are understood

+ Create models, specifications, diagrams, and charts to provide direction to programmers

+ Develop budgets and timeframes for changes in order to support company objectives

+ Liaise with various business groups in the organization to facilitate implementation of new or improved business processes and systems

+ Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes and systems, and post-implementation support

+ The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned.

Requirements

+ Bachelor’s degree in Information Technology or Business Administration, or equivalent work experience

+ 8+ years of business analyst related experience, including business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling

+ At least 5 years of experience in design and configuration within an ERP environment

+ Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products

+ Experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and applications

+ Experience working in a team-oriented, collaborative environment

+ Experience with a top tier ERP application (JD Edwards & eRMS preferred _)_

+ Knowledge of all operations-focused aspects of JDE and eRMS, including manufacturing management, supply chain, distribution, order processing, purchasing, transportation, and logistics execution

+ Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flowcharts

+ Able to create systematic and manual operations procedures in both technical and user-friendly language

+ Able to apply statistical and other research methods into systems issues and products as required

+ Able to manage multiple projects and participate in cross-functional environment

+ Excellent understanding of the organization's goals and objectives

+ Able to exercise independent judgment and execute

+ Excellent analytical, mathematical, and creative problem-solving skills

+ Excellent listening, interpersonal, written, and oral communication skills

+ Able to be logical and efficient, with keen attention to detail

+ Able to be highly self-motivated and directed

+ Able to effectively prioritize and execute tasks

+ Able to conduct research into systems issues and products as required

+ Able to communicate ideas in both technical and user-friendly language

+ Able to demonstrate strong customer service orientation

+ Able to work effectively in a remote work capacity

+ Must be able to read, write and speak English

+ Able to travel 20% of the time

An Equal Opportunity Employer including Disabled/Veterans