"Alerted.org

Working Title: FCA Maxis Lead Worker

Job Class: Human Services Program Representative 2

Agency: Human Services Dept

+ **Job ID** : 90242

+ **Location** : Brainerd

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 11/13/2025

+ **Closing Date** : 11/26/2025

+ **Hiring Agency/Seniority Unit** : Human Services Dept / MAPE DHS Central Office

+ **Division/Unit** : Health Care Administration / Eligibility and Operations

+ **Work Shift/Work Hours** : Day Shift / Varies

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

Health Care Eligibility System Support (HCESS) exists to ensure that Minnesota Health Care Program (MHCP) applicants and recipients receive accurate eligibility determinations, benefits, and service delivery. They provide technical support, problem resolution, and instruction for MHCP systems to Minnesota Health Care Processing Entities (MHCPE), DHS staff, and other stakeholders.

To achieve this purpose, this position works in collaboration with MHCP system users representing the department, administration, division, MNsure, and MHCP processing entities (MHCPE) such as counties, tribes, and Health Care Consumer Supports (HCCS) to:

+ Provide lead work direction to the HCESS team with focus on FCA MAXIS.

+ Represent DHS as a FCA MAXIS business lead on MN.IT projects, system enhancements, transitions to production, and project implementation for MHCP computer systems.

+ Provide oversight and technical support related to FCA MAXIS systems, tools, and manuals.

+ Oversee unit efforts to ensure FCA MAXIS systems transition and maintain accurate eligibility and service determinations.

Minimum Qualifications

Three (3) years professional experience advising and determining eligibility for participants in public assistance or health care programs.

Experience must demonstrate:

+ Advanced experience working in eligibility and financial technology systems (such as METS, MAXIS and MMIS).

+ Knowledge and experience with appeals and regulations, state statutes, rules and federal regulations governing Minnesota Health Care Programs.

_*_ _Bachelor’s degree or higher in_ _public administration, psychology, social work, public health, education_ _or related field may substitute for one (1) year of professional experience_

Preferred Qualifications

+ Strong research, analysis, and problem-solving skills sufficient to allow the incumbent to independently provide solutions and make decisions in an expeditious manner.

+ _Ability to communicate clearly in writing and orally; to present complex information to users in a comprehensive style; and to translate technical and system information for non-technical customer_

+ Ability to manage multiple concurrent project work and competing priorities under demanding deadlines

+ Strong customer service skills, including the ability to communicate professionally and clearly over the phone, in person, and in writing.

+ Proven ability to build and maintain effective working relationships with internal teams and external stakeholders (counties, providers, clients, advocates, etc.)

+ Project management experience

+ Strong problem-solving and critical thinking skills

+ Variety of experiences working effectively with others from different backgrounds and cultures.

+ Leadership or mentor experience

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.