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As a Team Lead for Robotic Automation Processing \(RPA\) team, you will be responsible for leading the development and implementation of RPA/Intelligence Automation solutions\.This pivotal role will manage a team of RPA developers and analysts, participate BCBST internal forums, share recommendations, and collaborate with internal and external stakeholders including the RPA vendor\.This position is responsible fortechnical mentoring and coaching the teamto deliver scalable solutions\. You will also ensure all automation development adheres to the approved BCBST security and Dev Ops guidelines\.

The ideal candidate will demonstrate strong leadership, a commitment to business stakeholdersand a passion for continuous improvement in support of our mission\. This position requires occasional travel totheoffice for face\-to\-face meeting or team eventsthough much of the role can be conducted remotely\.

In this role you will be working with many different systems such as:

+ Python, C\#, \.NET

+ UiPath orchestrator, Bots, UiPath Insights, Agentic Units and other UiPath provided tools

+ Cyber Ark

+ Cloud based tools and Databases

+ Google Big Query

+ Microsoft SQL Server

+ Windows Server 2022 Administration

Required** **Skills and Experience:

+ Prior experience with one of the RPA tools is required\.

+ Experience managing technical teams and leading complex RPA programs at scale required

+ Knowledge of Task Mining, process mining, AI integration, Agentic processing, and intelligent automation trends\.

+ Experience prioritizingprocess pipeline to deliver identified automations in a cost\-effective manner

+ Experience managing vendor relations

+ RPA tool certification \(e\.g\., UiPath Certified RPA Developer\)\.

Preferred Skills:

+ Agile Team Coach, Scrum Master, or Product Owner experience preferred

+ Intelligence Automation experience preferred

+ Knowledge of Azure Dev ops \(ADO\) preferred

+ RPA tool certification \(e\.g\., UiPath Certified RPA Developer\)\.

Note:

+ Sponsorship is not available for this role\.

+ This role requires on\-call support and occasional after\-hours system deployments to ensure the reliability of our critical business functions\.

Job Responsibilities

+ Manages the day\-to\-day operations of a team with a focus on the maintenance and development of systems and supervising system modifications\.

+ Assigns, monitors, and reviews progress and accuracy of work\. Provides staff management oversight including hiring, promoting, or making recommendations for staff\. Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff\.

+ Directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team\.

+ Ensures adherence to policies, plans, objectives, budgets and staffing allocations\.

+ Manages and tracks team\-level project details and serves as the technical subject matter expert and provides leadership during periods of transition\.

+ Employees may be required to participate in a weekly on\-call rotation\.

Job Qualifications

_Education_

+ Bachelor's Degree in a Computer Sciences related field or equivalent work experience\.

_Experience_

+ 5 year \- Experience with information technology concepts, application development and/or enterprise system maintenance methodology, terminology, and standards required

+ 5 years – Systems maintenance and/or programming experience required

+ 3 year \- Expert working knowledge of at least one programming language and/or one enterprise system in use at BCBST

_Skills\\Certifications_

+ Knowledge of information technology concepts, methodology, terminology, and standards\.

+ Proven Skill to develop and/or maintain an enterprise IT system

+ Subject Matter Expertise \(SME\) in one or more enterprise IT systems

+ Strong interpersonal and organizational skills

+ Microsoft Office and email skills are required

+ Adaptive to high pace and changing environment\.

+ Must be able to communicate effectively with both technical and non\-technical co\-workers\.

+ Must be willing to adjust schedule to plan and perform maintenance and upgrades outside of business hours and be part of an on\-call rotation\.

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc\.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin,citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law\.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices \(https://www\.bcbst\.com/docs/equal\-employment\-opportunity\.pdf\)

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity\. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via\-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered\. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means\.

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945\. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow\.

At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members\. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability\.

We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously\. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST\.

BCBST is a remote\-first organization with many employees working primarily from their homes\. Each position within the company is classified as either fully remote, partially remote, or office based\.

BCBST hires employees for remote positions from across the U\.S\. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York\. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense\.If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance\.