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We are currently seeking a Senior Salesforce developer to join our team in Parsippany New Jersey, New Jersey (US-NJ), United States (US).

Job Description:

Day to Day job Duties:

+ Lead end-to-end technical delivery of Salesforce Service Cloud projects from requirement analysis to deployment and post-go-live support

+ Architect scalable and high-performing Service Cloud solutions, leveraging core features such as Omni-Channel, Case Management, Knowledge, CTI, and Live Chat

+ Provide technical leadership and mentorship to Salesforce developers and administrators

+ Design and review Apex classes, LWC components, triggers, and integration frameworks to ensure adherence to Salesforce best practices and governance standards

+ Define and enforce coding standards, design patterns, and DevOps practices (e.g., Git, Copado, Jenkins pipelines)

+ Collaborate closely with functional consultants, business analysts, and architects to translate business needs into technical solutions

+ Drive integration architecture between Salesforce and external systems using REST/SOAP APIs and middleware platforms (MuleSoft, Dell Boomi, Informatica, etc.)

+ Ensure security compliance, data integrity, and performance optimization of Salesforce applications

+ Participate in pre-sales discussions, solution estimation, and technical proposal development as needed

Basic Qualifications:

+ Minimum 8+ years of experience of Expert-level knowledge of Apex, LWC, SOQL, SOSL, REST/SOAP APIs

+ Minimum 8+ years of experience Hands-on experience with Omni-Channel, Email-to-Case, Web-to-Case, Knowledge, and CTI integrations

+ Minimum 8+ years of experience Strong understanding of Salesforce data model, security, sharing, and governor limits

+ Experience leading onshore/offshore teams and managing multiple workstreams in parallel

+ Familiarity with Agile/Scrum delivery frameworks

+ Excellent communication, stakeholder management, and solution presentation skills

Preferred Qualifications

+ Experience with Einstein Bots, FSL (Field Service Lightning), or Salesforce Industries (Vlocity)

+ Knowledge of CI/CD automation, DevOps, and Test-Driven Development (TDD) on Salesforce

+ Experience in enterprise integrations involving large datasets and complex business logic

+ Proven track record in mentoring teams, conducting code reviews, and ensuring technical excellence

+ Salesforce Certifications: Mandatory, Platform Developer I & II

+ Preferred: Service Cloud Consultant, Application Architect, or System Architect

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.