• Video Network Specialist II

    Texas A&M University System (College Station, TX)


    Job Title

     

    Video Network Specialist II

     

    Agency

     

    Texas A&M University

     

    Department

     

    Technology Services - IT Enterprise Operations - UAVS

     

    Proposed Minimum Salary

     

    Commensurate

     

    Job Location

     

    College Station, Texas

     

    Job Type

     

    Staff

    Job Description

    Glimpse of the Job and Your Opportunity to Contribute

    Texas A&M University's Technology Services (https://it.tamu.edu/) is actively seeking a mid-level Video Network Specialist to join our team to support our School of Pharmacy and the School of Public Health here in College Station, Texas.

     

    As a Video Network Specialist II, you’ll be behind the scenes, ensuring classrooms teleconferencing systems are running smoothly for our faculty. You’ll also oversee the training and mentoring of our student technicians, empowering them to provide tier I AV technical support. When more complex issues arise, that’s when you’ll step in, to utilize your problem solving and technical skills to provide the tier II support.

     

    We are looking for someone with standout customer service skills. You’ll be the friendly face our faculty will turn to, providing a high level of care that directly impacts the growth and development of our students. If you’re ready to use your skills to make a real difference, apply today and help shape the future of education!

    Here is a glimpse of what you’ll do:

    + Install, modify, and repair video teleconference systems

    + Perform video conferencing technical support and troubleshooting

    + Verify satellite downlinks and transmissions between conference sites

    + Maintain documentation

    + Train student technicians to provide tier I support

    + Participate in AV training and professional development activities as approved by IT Leadership

     

    What you need to know

     

    Salary: $45,000 – $49,500 annually

    Physical Requirements:

    + Must be able to lift and/or move heavy weighted objects.

    + Must be able to remain stationary for long periods of time performing AV (Audio Visual) installations and other essential duties.

     

    Schedule: This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems

    Qualifications

    + A bachelor's or equivalent combination of education

    + Two years of related experience in video teleconferencing systems.

    A well-qualified candidate would also possess one or more of the following:

    + Experience in AV system design, higher education, or medical facility AV support.

    + Experience with video and audio conferencing, project management, CODECs, Cisco TMS, AV camera operation and deployment.

    + Site survey design, experience with CAT5/6 cabling terminations.

    + Knowledge of AV deployment design, room design, AV configuration tools, Crestron, Biamp, AMX, Vaddio products.

    + Ability to add documents to share points.

    + Ability to setup zoom meetings and share content.

    + Ability to manage vendors and projects.

    + Audio Visual (AV) test procedures for conferencing, camera, and audio testing.

    + Ability to access back-office management products.

     

    What to do

     

    Why Texas A&M University?

     

    Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.

     

    Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

     

    We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and

     

    Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

     

    + Health , (https://www.tamus.edu/business/benefits-administration/medical/) dental , vision , (https://www.tamus.edu/business/benefits-administration/vision-insurance/) life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

    + 12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays

    + Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html) and at least eight hours of paid vacation each (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) month

    + Automatically enrollment in the Teacher Retirement System of Texas

    + Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

    + Professional Development: All employees have access to free LinkedIn (https://linkedinlearning.tamu.edu/)

     

    Learning training, webinars, and limited financial support to attend conferences, workshops, and more

     

    + Employee Tuition Assistance (https://livingwell.tamu.edu/employee-tuition-assistance/) and Educational Release time (https://employees.tamu.edu/employee-relations/leave/paid/educational.html) for completing a degree while a Texas A&M employee

     

    All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

     

    Equal Opportunity/Veterans/Disability Employer.