• Group Travel Specialist

    City of St. Charles (St. Charles, MO)


    St Charles, MO, USA | Hourly | 19.00 per hour | Part Time

     

    Job Title

     

    Group Travel Specialist

     

    Department

     

    Parks Department

     

    Posting Date

     

    November 13, 2025

     

    Closing Date for Resumes/Applications

     

    Open Until Filled

     

    Salary

     

    $19.00 - $22.00/Hourly

     

    Exempt/Non-exempt

     

    Non-exempt

     

    Status

     

    Part Time (Under 1499 hours)

     

    The Group Travel Specialist selects, plans, budgets, develops itineraries and executes three to four group tours annually, each lasting 5 to 8 days and approximately 30 local Day Trips each year. The ideal candidate is passionate about travel, experienced in group travel, detail-oriented, and capable of coordinating all aspects of the group tours, ensuring a seamless and enjoyable experience for participants.

     

    Essential Duties and Responsibilities

     

    Destination Selection

     

    + Research and select appealing destinations and routes that align with the group's preferences and interests.

    + Stay updated on travel trends, popular attractions, and unique experiences.

     

    Vendor Coordination

     

    + Identify and contact all relevant vendors, including transportation providers, hotels, restaurants, tour guides, and activity organizers to negotiate contracts, rates, and payment terms to stay within budget.

    + Ensure all vendor arrangements meet quality and safety standards.

     

    Itinerary Development

     

    + Create detailed itineraries for each trip, including daily schedules, destination highlights, sample photographs and logistical information.

    + Include specific details for all stops, such as activity durations, meal options, and transportation schedules.

    + Ensure itineraries are accessible and clear for participants and incorporate contingency plans as needed.

     

    Trip Logistics and Management

     

    + Organize group transportation (e.g., buses, flights) and ensure smooth connections between destinations.

    + Handle participant special requests.

    + Provide participants with pre-trip information, including packing lists, travel tips, and emergency contact details.

    + Serve as the primary point of contact during trips to address any issues that arise.

     

    Budgeting and Record-Keeping

     

    + Develop and manage trip budgets, ensuring cost-effectiveness without compromising quality.

    + Maintain accurate records of trip expenses and vendor agreements.

     

    Post-Tour Analysis

     

    + Gather feedback from participants to identify areas for improvement.

    + Provide a summary report for each trip, including attendance, costs, and key insights for future planning.

     

    Core Competencies

    Operational Expertise:

    + Awareness of travel industry and current trends.

    + Creativity, attention to detail and ability to work independently.

    + Familiarity with travel booking platforms and tools.

    + Strong organizational and multitasking abilities.

    Financial Acumen:

    + Experience in budget preparation, financial analysis.

    Communication Skills:

    + Excellent written and verbal communication.

    + Ability to engage with a wide range of stakeholders, including staff, community members, and vendors.

    Customer Focus:

    + Commitment to delivering high-quality services to participants.

    + Strong problem-solving skills to address and resolve customer issues effectively.

    + Understanding and empathetic approach to working with older adults, ensuring their comfort and satisfaction.

     

    Minimum Training and Experience Required to Perform Essential Job Functions

     

    + Experience: Minimum 3-5 years of experience in travel planning, event coordination, or a related field.

    + Education: Bachelor's degree in hospitality, tourism, or a related field (preferred but not required).

    + Proficiencies: Standard business software and all Microsoft Office Suite applications.

    + A valid Missouri commercial driver's license is required

     

    Working Conditions

     

    + Work is primarily performed in an office setting during week days approximately 20 to 25 hours per week.

    + Flexibility to travel for multiple days and overnight occasionally to escort extended and some day trips.

    + Must be able to lift up to 25 pounds and perform tasks in various weather conditions.

     

    How to Apply

     

    Online employment applications can be accessed on our City Website: www.stcharlescitymo.gov

     

    The City of Saint Charles is an Equal Opportunity Employer and participates in E-Verify