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IT Desktop Support Technician

Job Number: 361303

Category: Help Desk / Support

Description: Job Title: IT Desktop Support Technician

Locations: El Dorado, AR

Pay: $22 - $29.52 /hour

Zip Code: 71731

Keywords: #ITDesktopSupportTechnicianjobs; #ElDoradojobs;

Job Responsibilities

* Laptop/PC imaging, configuration, and setup

* Delivering new devices, data transfer, and connecting to M365 cloud services

* Software installs & configurations

* Working Incident/Request tickets in ServiceNow

* Printer troubleshooting

* Windows 11 & M365 suite support

* Basic Wi-Fi/network troubleshooting

* Managing hardware asset inventory

* Providing excellent customer support

* Fast-paced-must be organized and adaptable

* Experience in a plant/manufacturing setting is a plus

Required Skills

* Strong experience with Laptop/PC imaging & setup (primary focus)

* Reliable transportation to rotate between 3 Lanxess sites:

o El Dorado Central Plant: 2226 Haynesville Highway, El Dorado, AR 71730

o El Dorado South Plant: 324 Southfield Cutoff HWY 167, El Dorado, AR 71730

o El Dorado West Plant: 5821 Shuler Road, El Dorado, AR 71730

Work Schedule

* Any 8-hour shift between 7 AM - 5 PM (30-min lunch)

* Standard shift listed: 7:00 AM - 3:00 PM

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Minimum Experience (yrs):

Required Education: Not Specified

Benefits:

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