• Front Desk Clerk

    Project Renewal, Inc. (New York, NY)


    Title: Front Desk Clerk

     

    Program: Geffner House

     

    Salary Range: $19.49 per hour

    Program Description:

    Geffner House is a 307-unit supportive Single Room Occupancy (SRO) building that provides permanent housing for low-income individuals, including people with serious and persistent mental illness; individuals who are recovering from drug or alcohol addiction; and people who are living with HIV/AIDS. Tenants are offered a comprehensive array of services.

    Overall Responsibilities:

    Under the direction of the Assistant Director of Operations and the Senior Desk Clerk, the Desk Clerk is responsible for performing the day to day activities as a concierge, maintaining a clear and unobstructed Building Lobby and 2nd floor area as tenants and their guests enter and leave the building; performs related duties as assigned by the Supervisor.

    Essential Duties and Responsibilities:

    The essential duties of the Front Desk Clerk include but are not limited to the following activities:

    + Directs tenants and visiting officials to the appropriate offices.

    + Monitors building traffic, announces all visitors, and maintains the Visitor’s Log by ensuring that all visitors are signed in as required

    + Answers telephone calls, referring callers to appropriate staff; takes messages as necessary

    + Maintains the Incident report Log, accounting for any incident that occurs during the shift

    + Maintains and completes other Logs such as the Delivery Log, Fire Safety Log and the Tenant Roster

    + Provides crisis intervention in an emergency and contacts appropriate staff, providing any assistance that is necessary.

    + Reports any unusual tenant behavior, such as apparent intoxication or any bizarre behavior, to the clinical staff

    + Prepares and submits reports as required

    + Performs other duties as assigned.

    Qualifications:

    + A High School Diploma or GED and one year of experience working for a government or non-profit agency or organization providing services to individuals who are either mentally ill or have substance addictions.

    + Preferred skills: Ability to interact with all levels of staff and clients; good communication skills.

    + A current certificate of Fitness F-01 must be obtained within 60 days of date of hire

    Job Details

    Pay Type Hourly

     

    Employment Indicator Regular

     

    Education Level Equivalent Experience

    Travel Required No

    Hiring Max Rate 19.49 USD