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Senior Business Systems Analyst (Workday)

New York, New York

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Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values (https://www.justworks.com/careers#values)

If this sounds like you, you’ll fit right in.

About the Job

We’re looking for a Business Systems Analyst to help simplify, scale, and support our HRIS system — Workday. Working as a member of the People Systems team, you’ll partner closely with People Operations, Talent, Finance, Payroll, and other internal stakeholders to analyze technology and process gaps, design solutions, implement technology, and support launches.

You will be the functional subject matter expert for Absence, Benefits, Payroll, and Time Tracking, responsible for driving configuration, process improvements, and end-to-end system support. This role requires strong analytical skills, hands-on Workday configuration experience, and a proactive mindset to continuously enhance system usability and automation.

Who You Are

You have a passion for Business Systems and a people-first mindset. You are committed to delivering outstanding employee experiences through responsive and compassionate interactions with all levels of employees and management. You are a proactive and detail-oriented team player where no task is too small for you. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. You can be vigilant in maintaining confidentiality and discretion at all times.

As part of Justworks, the People Systems team is charged with delivering an amazing employee experience and ensuring our People & Talent systems, tools and processes support our growing people and business needs. You will be an integral part of Justworks’ growth and success by supporting and building HR systems, processes and ensuring they are documented and compliant, driving efficiency and solutions for the team and business. Act as the primary contact and subject matter expert for supported Workday modules (Absence, Benefits, Payroll, and Time Tracking), addressing system inquiries, issues, and enhancement requests.

Your Success Profile

+ Serve as the Workday functional lead for Absence, Benefits, Payroll, and Time Tracking modules, ensuring accurate configuration, business process design, and alignment with organizational policies.

+ Partner with cross functional partners to analyze current processes and recommend technical solutions that increase automation, accuracy, and compliance.

+ Configure, test, and deploy enhancements in Workday, including Business Processes, Condition Rules, Calculated Fields, and EIBs.

+ Support ongoing system maintenance including open enrollment, year-end payroll activities, absence plan updates, and time tracking rule changes.

+ Troubleshoot complex system issues and coordinate resolutions across HRIS, Payroll, and integration partners.

+ Perform data audits, monitor integration feeds, and ensure data integrity across systems.

+ Manage bi-annual Workday releases, evaluating feature updates, testing new functionality, and recommending adoption strategies.

+ Develop and maintain system documentation, test scripts, and configuration tracking for change management and audit purposes.

+ Provide functional training and support to end users when needed on system usage and process best practices.

How You Will Do Your Work

As a Senior Business Systems Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

+ Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

+ Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.

+ Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

+ Decision quality - makes good and timely decisions that keep the organization moving forward, relying on a mixture of analysis, wisdom, experience and judgment.

+ Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

+ Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.

+ Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.

+ Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.

+ Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.

+ Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

+ 3-4 years of experience as a Business Systems Analyst or similar technical role with hands-on Workday configuration experience

+ In-depth knowledge of HR systems and technologies, such as HRIS, payroll systems, applicant tracking systems (ATS), and learning management systems (LMS)

+ Knowledge of HR-related processes, employment laws and practices

+ Experience with Workday integrations and data exchange between third-party systems (such as payroll providers, benefit carriers, or time collection systems) is preferred.

+ Excellent attention to detail, critical thinking, and creative problem-solving skill

+ A customer-centric, employee experience mentality that is eager to resolve questions and issues

+ Strong sense of urgency and ability to quickly prioritize in a fast-moving environment

+ Self-starter, highly motivated, eager to improve everything you touch

+ Excellent writing and communication skills

The base wage range for this position based in our New York City Office is targeted at $109,000.00 - $120,000.00 per year.

#LI-Hybrid

#LI-SP1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks (https://www.justworks.com/careers#total-reward-philosophy) .

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [email protected]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Our DEIB Report (https://www.justworks.com/press/company-news/justworks-impact-report-2024)