"Alerted.org

Role Description

Manage end-to-end delivery for large-scale transformation program or portfolio of programs. Engage stakeholders across multiple business divisions to ensure alignment and participation and agree on target end state and ownership. Monitor delivery throughout the life of the transformation effort and assess outcomes to ensure completeness and sustainability.

Role Objectives: Delivery

Manage end-to-end delivery against large-scale transformation program or portfolio of programs. Define program stakeholders, scope, timing, resource requirements and deliverables. Engage stakeholders across multiple business divisions to ensure alignment and participation and agree on target end state and ownership. Create central transformation office and assign clear roles and responsibilities to establish ownership of programs and deliverables. Implement standardized templates and communication channels to drive transparency and consistency across work-streams. Identify and mobilize subject-matter experts throughout the organization to contribute as required. Monitor delivery throughout the life of the transformation effort and assess outcomes to ensure completeness and sustainability. Modify program plan and/or timelines as necessary in coordination with business stakeholders.

Role Objectives: Interpersonal

Form strong partnerships with business stakeholders across the enterprise to agree and refine program scope, timelines and target deliverables. Promote coordination between program work-streams to ensure alignment and awareness of over-arching program objectives. Partner with impacted product and process owners to inform program delivery and objectives. Share expected outcomes and impact assessments to encourage buy-in on target end state. Cultivate and maintain internal network of subject matter experts to advise on questions and contribute to program delivery as required. Align with transformation teams in other regions or disciplines to share best practice and collaborate on cross-divisional or cross-regional initiatives as appropriate.

Role Objectives: Expertise

Demonstrate a strong awareness of business stakeholder requirements and organizational context through delivery of complete, timely and sustainable transformation outcomes. Leverage excellent organizational skills to establish and manage well-structured transformation teams with clear roles and responsibilities. Employ communication skills to articulate a clear vision of transformation deliverables and encourage buy-in across all stakeholder groups, including business leadership, process owners and infrastructure partners. Continuously solicit feedback and insights from stakeholders and subject-matter experts to inform improvements to program plans. Engage Six Sigma, lean and/or agile techniques as appropriate.

Qualifications and Skills

Recommended years of experience: 7

Additional Requirements

EOE, including Disability/veterans