"Alerted.org

POSSIBLE HYBRID WORKPLACE OPPORTUNITY

New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State.

This position is on HCR's Housing Trust Fund Corporation (HTFC). HTFC is a public benefit corporation, and a Civil Service exam is not required for this position. Candidates must meet the minimum qualifications outlined below to be considered.

NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.

Duties and Responsibilities

Training Design, Delivery & Evaluation

+ Develop and facilitate training courses within the agency’s training program.

+ Conduct needs assessments; review program mandates; collaborate with staff and program managers to identify training needs.

+ Design training programs by determining course content, instructional methods, and necessary materials.

+ Prepare proposals for new or updated training programs.

+ Determine appropriate facilitation methods, including securing external instructors or delivering training personally.

+ Review external instructors’ lesson plans to ensure alignment with course objectives.

+ Prepare training logistics, including scheduling rooms, securing equipment, and procuring necessary materials and supplies.

+ Organize and prepare virtual trainings.

+ Develop lesson plans for courses delivered personally.

+ Deliver engaging classroom and virtual presentations using appropriate audiovisual tools.

+ Respond to trainee questions and provide clarification on course materials.

+ Evaluate training effectiveness through surveys, performance reports, and supervisory feedback.

+ Maintain attendance records for all training sessions.

+ Manage training histories and maintain accurate, up-to-date records in the Statewide Learning Management System (SLMS).

Training Communication & Coordination

+ Inform employees and program managers of available training and educational resources.

+ Create and distribute training announcements and communication materials.

+ Provide course detail and application support to employees interested in development opportunities.

+ Select employees for training based on job relevance, budget, and class availability.

+ Maintain records of employee training interests for ongoing program planning.

On-the-Job Training Support

+ Assist program managers and supervisors with development of on-the-job training procedures.

+ Review OJT procedures for accuracy and relevance.

+ Update training manuals in collaboration with supervisors and subject matter experts.

+ Recommend specialized training to address workplace challenges, changes in policy, or new program requirements.

Technology & Knowledge Management

+ Create and maintain internal SharePoint sites, forms, and lists.

+ Assist in developing technology-focused training programs and facilitate technology-based classes.

Mentoring Program Coordination

+ Support the administration of the agency’s mentoring program.

+ Review applications and meet with participants to assess skills and development needs.

+ Match mentors and mentees using structured assessment criteria.

+ Maintain ongoing communication with program participants.

+ Update program materials as needed and provide relevant training.

Career Mobility Support

+ Help establish and manage a career mobility office within the training department.

+ Identify topics and areas where employees require career support and develop strategies to meet those needs.

+ Meet with employees to identify career goals; provide information, resources, and training to support development.

+ Meet with hiring managers to discuss best hiring practices, promote diversity/equity/inclusion, and identify hiring gaps.

Training Support & Administration

+ Respond to training-related inquiries via email and training office phone line.

+ Support personnel initiatives, new training projects, and proposal development.

+ Identify opportunities to improve the performance evaluation system by learning system data structures and functionality.

+ Collaborate with Human Resources to provide training-related support.

+ Attend train-the-trainer programs and maintain certifications necessary to deliver training courses.

Qualifications — Who You Are

+ Bachelor’s degree and two years of experience in employee training, with working knowledge of training resources, methodologies, and industry trends.

+ OR four years of specialized experience

+ OR associate degree plus two years of specialized experience

+ Foundational knowledge of human development.

+ Ability to communicate clearly and effectively in classroom-style training.

+ Strong written communication skills with ability to develop clear, concise instructional materials.

+ Ability to assess and evaluate training program effectiveness.

+ Proficient in audiovisual tools and techniques.

+ Experienced in planning, designing, organizing, and documenting training materials (e.g., course outlines, lesson plans).

+ Highly proficient in technology, including:

+ Advanced Microsoft Office skills

+ Awareness of current technology trends and tools

This job description is not intended to be all-inclusive, and the employee will be expected to perform other reasonably related duties as assigned.

APPLICANTS MUST INCLUDE RESUME AND COVER LETTER

WHAT WE OFFER AT NYS HCR:

+ Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits with the New York State & Local Employees’ Retirement System.

+ Promotional opportunity for dedicated professionals

+ Work life balance benefits including a 37.5 hour work week and paid time off benefits including, vacation, sick, personal days, and Federal Holidays

+ Opportunity for compressed scheduling

+ 12 weeks of Paid Parental Leave

+ Paid Family Leave

As a New York State employee, you may qualify to participate in the Federal Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under an accepted repayment plan and while working full-time for an eligible employer.

ABOUT NEW YORK STATE HOMES AND COMMUNITY RENEWAL:

Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low and moderate income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders.

Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, construction. finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and comprehensive benefits, including paid leave, health, dental, vision, retirement, and family-friendly policies.

New York State is an Equal Opportunity Employer (EOE).