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Job Summary

As a Parts Coordinator, you will be responsible for conducting parts purchasing activities for resalable products and assisting with various parts inventory functions. Your responsibilities include managing backorders, monitoring fill rates, coordinating stock orders, and overseeing no-move management. You will also handle tasks such as parts cross-referencing, adding new parts to stock, conducting market research, negotiating supplier pricing, selecting suppliers, and monitoring their performance to optimize inventory turns. A key focus will be ensuring that Carolina Handling receives the best value from its purchases by balancing product quality, service, warranty, lead times, and cost. Additionally, you will manage the company's parts returns to suppliers for credit and oversee the Parts RMA process, contributing to efficient inventory management and supplier relations.

Responsibilities

• Procurement & Purchasing Management

o Manage the procurement of parts for inventory and resale, including Raymond parts, competitive parts, industrial catalog items, service manuals, and consumable supplies.

o Execute all parts procurement activities per the company's Purchasing Policy:

• Review purchase requisitions for proper part numbers, pricing, and approval authorizations.

• Research and evaluate products and suppliers, performing value analysis on costs and supplier quotes.

• Assist with supplier selection, negotiate prices, terms, and delivery schedules.

• Expedite orders as necessary.

• Issue, receive, and close purchase orders, maintaining transaction records including Purchase Orders, Credit Cards, authorizations, receipts, and warranty information.

• Communicate with internal customers and suppliers to provide updates and prevent issues.

• Inventory & Database Management

o Oversee the purchasing of stock inventory, ensuring the accurate supply of products and correct quantities.

o Maintain the integrity of the parts suppliers' database, executing IRIUM system policies and procedures.

o Assist in improving parts inventory levels, fill rates, no-move percentages, backorder management, and ensuring accurate database records.

o Track and report monthly key performance measurements to Management.

o Review invoices for accuracy prior to payment.

• Supplier Relations & Cost Control

o Monitor and evaluate supplier performance, addressing concerns and escalating issues to Management when appropriate.

o Continually stay informed on supplier products, pricing, and service levels through direct communication, supplier data review, pricing agreements, and meetings.

o Identify and implement cost reduction initiatives to control and reduce costs.

• Return Management

o Oversee the RMA process and parts returns to vendors for credit, including shipping and billing discrepancies, annual stock returns, RMA and exception returns, and competitive parts warranty and core returns.

• Perform any other duties as assigned or required to support the company's overall operations and objectives.

Requirements

All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.

• Minimum of a high school diploma or equivalent required.

• A Bachelor’s Degree in marketing or business is a plus.

• APICS, CPIM certification is preferred.

• Minimum of two years’ experience in Purchasing or Supply Chain Operations, or equivalent certification.

• Must exemplify strong decision-making skills and adapt quickly to change in a dynamic environment.

• Exceptional communication skills, including empathy, active listening, and clear, concise verbal and written communication.

• Ability to effectively present information, respond to questions, solve problems, and resolve conflicts.

• Ability to manage multiple projects simultaneously, meet deadlines, and work independently with minimal supervision in a fast-paced work environment.

• Proficient in computer systems, including Microsoft Office, with advanced skills in Excel and Word.

• Experience with Business Enterprise Systems is required.

• Actively pursues professional growth and participates in professional trade associations, such as the Institute of Supply Management (ISM).

What You’ll Need for Success

• Customer service focused mindset

• Working cross-functionally: team oriented and detail oriented

• Self-motivated: solution-oriented, problem solver, inquisitive and eager to learn, results focused

Benefits of Joining the Team

Benefits Built For YOU! At Carolina Handling, taking care of Associates is our utmost priority. We are pleased to offer a comprehensive benefit program to protect your health, your family, and your way of life.

Health Benefits:

Medical, Dental and Vision Insurance, Prescription Drug Plan.

Financial and Tax-Saving Benefits:

Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.

Additional Benefits:

Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.

Company Benefits:

Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.

Comprehensive Perks Package Including:

• Technology and Home Office Setup: This includes a laptop, dual monitors, a docking station, and a wireless keyboard and mouse.

• Flexible Work Arrangements: This includes remote work options and flexible scheduling.

• Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications.

• Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.

• Company-sponsored social events and team-building activities.

• Employee recognition program.

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job unless it causes undue hardship.

This position is classified as sedentary work, which requires the ability to remain stationary for extended periods while occasionally moving within the office to complete tasks. Physical demands include the ability to frequently lift and/or move objects weighing up to 10 pounds and occasionally up to 25 pounds. Manual dexterity is necessary for computer operation, writing, and handling materials. Clear articulation and voice control are essential for effective communication with both internal and external customers via telephone. Specific vision abilities essential for this role include close vision, peripheral vision, and the ability to adjust focus.

While the role involves regular interaction with internal and external customers in a dynamic office environment, occasional exposure to shop environments and associated hazards may occur. The individual must effectively manage tight deadlines, shifting priorities, and a high volume of information flow while maintaining professionalism. Additionally, handling sensitive and confidential information is part of the job. Standard office equipment such as laptops and smartphones are regularly utilized, and noise levels typically range from low to moderate.

Travel Requirements: No travel required for this position.

This job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. Management reserves the right to modify, add, or remove duties as necessary to meet business needs. This job description does not create a contract of employment between the company and the employee.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!