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  • Senior Lead Business Execution Consultant - SSO…

    Wells Fargo (Charlotte, NC)



    Apply Now

    About this role:

    Wells Fargo is seeking a Senior Lead Business Execution Consultant to join the Shared Services Operations Strategy & Transformation (SSO S&T) - Critical Solutions & Initiatives team. The team is responsible for execution of the SSO strategy and transformation driving timely and sustainable execution and resolution of critical and high-priority initiatives and all self-, risk-, audit-, and regulatory-identified issues in alignment with the organization’s target operating model. This role will be responsible for executing change in a scalable way as the work will directly impact the 6,300 team members of Shared Services Operations and all five Business Groups supported by SSO.

    In this role, you will:

    Specifically, the SSO S&T - Critical Solutions & Initiatives Senior Lead will be responsible for:

    + Designing and executing a strategy to drive resolution of critical and high-priority strategic initiatives supporting senior leaders within SSO and confirming processes are in place to ensure leadership is informed of progress, watch items, and escalations

    + Design detailed plans to support execution of initiatives and corrective actions to promote quality and timely delivery of commitments

    + Develop and implement a methodology to drive consistent execution of corrective actions of in-scope issues and initiatives specific to the assigned SSO portfolio.

    + Establish, lead, and manage governance routines to drive execution and coordinate representation and input from impacted Business Groups, Control, Technology, Independent Risk Management, Legal and Audit.

    + Establish, or contribute to, reporting to inform senior leaders of the progress made on strategic initiatives and escalate challenges to completing initiatives as required.

    + Identify best practices within assigned portfolio and share with other colleagues to enhance SSO execution.

    + Collaborate internally with business partners, frontline control, Financial Crimes, Independent Risk Management (IRM), and Audit partners.

     

    Successful delivery will directly impact client and employee experience, allow the Bank to comply with internal procedures, enterprise policies, and regulatory commitments in a scalable way, and significantly reduce operating risk and improve operational efficiency.

    Required Qualifications:

    + 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    Desired Qualifications:

    + Strategy: ability to run detailed analysis of enterprise-wide processes while also able to visualize and articulate the long-term strategy.

    + Process Optimization / Risk Management: create a strong foundation understanding how activities generate risk; distinguish roles & responsibilities across the lines of defense; optimize processes to better serve Shared Services Operations objectives; ability to operate with an enterprise-risk mindset – 10+ years.

    + Program & Project Management: strong record of executing operating model changes, understanding complex processes and mitigating risk when executing change across multiple projects – 10+ years.

    + Financial Services: understanding of core fundamentals of how large-scale financial institutions operate including an appreciation of varying customer types, products and operating models – 10+ years.

    + Relationship Management: Ability to partner and maintain relationships with key stakeholders to create an environment of collaboration and challenge across various stakeholders and lines of defense.

    + Enterprise Mindset: Ability to work and think about topics horizontally across Wells Fargo to connect related topics, understand end to end change impact across lines of business,

    + Executive Presentation Skills: Ability to distill large complex topics, data sets, and fact patterns into executive level presentations using plain English to deliver key messages effectively.

    + Advisory: Leverage prior experience to advise senior leaders on how to best position and communicate strategic changes to stakeholders across the enterprise.

    + Change Management: Ability to define business requirements and implement change across an organization with large scale impact and manage the risk associated with change effectively.

    + Prior experience or expertise within project management, internal controls or risk function (e.g., internal audit, risk management, regulatory management, issue management), or consulting.

    + Understand of the issue management lifecycle, risk, and control frameworks.

    + Experience in developing and tracking management metrics.

    + Experience writing and/or assessing various issues and testing requirements.

    + Experience in monitoring or testing internal controls.

    + Ability to take initiative, work effectively and independently in a fast-paced changing environment.

    + Ability to develop partnerships and collaborate with other business and functional areas.

    Job Expectations:

    + This position offers a hybrid work schedule.

    + This position is not eligible for Visa sponsorship

    Job Locations:

    + CIC Building: 141278; 1525 W W T Harris Blvd CHARLOTTE, NC 28262-8522

    + Three Wells Fargo Center: 141753; 401 S Tryon St CHARLOTTE NE 28202-1675

    Posting End Date:

    22 Nov 2025

     

    _*Job posting may come down early due to volume of applicants._

     

    We Value Equal Opportunity

     

    Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

     

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

     

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

     

    Applicants with Disabilities

     

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

     

    Drug and Alcohol Policy

     

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

    Wells Fargo Recruitment and Hiring Requirements:

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    **Req Number:** R-504730

     


    Apply Now



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