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It's more than a career, it's a calling.

MO-SSM Health Mission Hill

Worker Type:

Regular

Job Highlights:

Are you looking to launch your career in Human Resources? Join our team as an HR Support Representative, where you'll gain hands-on experience supporting employees and learning the foundations of HR operations in a dynamic, fast-paced environment.

Why This Role is a Great Fit for You:

• Perfect entry point into a long-term HR career

• Hybrid work model with 2 days per week in our corporate office

• Supportive team environment with opportunities to grow

• Exposure to HR systems, policies, and employee relations

Ready to Start Your HR Journey?

Apply today and take the first step toward a rewarding career in Human Resources!

Job Summary:

Provides support to managers and employees in multiple Human Resources areas.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

+ Answers calls from employees on HR related issues while documenting case notes and providing first touch resolution or escalates if needed.

+ Provides day-to day support via phone calls to employees on HR policies, HR system, and provides general navigation support for system tasks.

+ Provides tier 1 support for any new HR initiatives or enhancements. Responsible for providing basic problem-solving support to resolve or escalate as appropriate.

+ Meets expectations in all SLAs, KPIs, and quality reviews.

+ Possesses ability to multitask (typing, talking, researching, etc.) in a fast-paced environment with minimal errors.

+ Clearly articulates processes, answers to questions, etc., through strong oral and written communication skills.

+ Performs other duties as assigned.

EDUCATION

+ High School diploma/GED or 10 years of work experience

EXPERIENCE

+ Education: High School diploma or GED (or 10 years of work experience

+ Experience: No prior experience required – we’ll train you!

+ Strong communication skills and a customer-focused mindset

+ Ability to learn quickly and work independently

PHYSICAL REQUIREMENTS

+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

+ Frequent keyboard use/data entry.

+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.

+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

+ Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

+ None

Department:

8714090033 HR Shared Services

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

+ **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

+ **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

+ **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits)

_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_