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Community Engagement Coordinator

Salary

$25.39 - $28.84 Hourly

Location

Boynton Beach, FL

Job Type

Full Time

Job Number

2025-1114

Department

City Managers Office

Division

Public Affairs

Opening Date

11/14/2025

Closing Date

11/28/2025 11:59 PM Eastern

FLSA

Non-Exempt

+ Description

+ Benefits

+ Questions

Purpose of Classification

The Community Engagement Coordinator will be responsible for developing and implementing strategies to engage with the community, fostering positive relationships, and promoting the city's mission and programs. This role requires a dynamic individual with excellent communication skills, a passion for community service, and the ability to work collaboratively with diverse groups of residents.

This position will require attendance at select weekend or after-hours special events to capture and create content as needed.

Essential Functions

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Develop and execute community engagement plans and initiatives tailored to the needs of city residents.

Build and maintain relationships with community members, local organizations, community leaders, homeowners’ associations, and other stakeholders.

Organize and participate in community events, meetings, and activities within the city.

Serve as a liaison between the city government and the community, addressing residents' concerns and providing information.

Collaborate with the Director of Public Affairs to align community engagement efforts with municipal goals.

Create and distribute communication materials such as newsletters, social media posts, and press releases relevant to city residents.

Obtain sponsorships to support community events and initiatives.

Track and monitor metrics and analytics on public response to engagement activities.

Work closely with community leaders to identify and address community needs.

Monitor and evaluate the effectiveness of community engagement activities and adjust strategies as needed.

Represent the city at public events and forums.

Assist in the development of outreach programs and partnerships to enhance community involvement.

Implement marketing campaigns and evaluate them on a regular basis, making or recommending improvements and/or adjustments as needed.

Provide general support to the Director in fulfilling the city's marketing and branding plans and other stated goals and objectives.

Provide assistance with message development, outreach, and response to businesses, visitors, and community groups regarding the city’s policy decisions, services, meetings, programs, events, and educational campaigns in a unique visual manner consistent with the city’s branding.

Collaborate with the department to create and execute marketing plans for events, advertising programs, and promotional campaigns.

Assist with event coordination, promotion, and vendor outreach.

Work closely with staff on departmental programs, events, non-profit organizations, civic groups, educational entities, and special projects.

Compile data for special projects or reports, as assigned, ensuring completion by specified deadlines and in accordance with outlined goals and objectives.

Support the department’s goals by marketing businesses, merchants, partners, and sponsors through social media, event planning, newsletters, and other forms of community outreach.

Collaborate with the organization and community partners for promotions.

Assist with preparation, layout, design, printing, and dissemination of marketing materials (i.e., posters, postcards, etc.).

ADDITIONAL FUNCTIONS

Develops and implements crisis communication strategies.

Organizes and participates in community events.

Tracks and analyzes communication strategies and campaigns.

Provides training to city staff on communication practices.

Maintains regular communication with key stakeholders.

Performs basic graphic design tasks.

Creates presentations and reports.

Completes award applications.

Assists in administrative and procurement tasks.

Performs other related duties as required.

Minimum Qualifications

+ Bachelor’s degree from an accredited college or university in Marketing, Journalism, Communications, Public Relations, or a closely related field; and

+ Possess three (3) years of experience in community engagement, public affairs, or a similar role; and

+ Possess (or obtain within fourteen (14) days of hire) and maintain a valid State of Florida Driver’s license;

OR

+ Associate’s degree from an accredited college or university in Marketing, Journalism, Communications, Public Relations, or a closely related field; and

+ Possess five (5) years of experience in community engagement, public affairs, or a similar role; and

+ Possess (or obtain within fourteen (14) days of hire) and maintain a valid State of Florida Driver’s license;

PREFERRED QUALIFICATIONS

Minimum Qualifications for education and experience must be metbeforeconsideration of the following preferred Qualifications:

+ Public sector/government communications experience

Supplemental Information

Effective Communication:This is essential for coordinating work activities, reviewing the status of work, exchanging information, and resolving problems with various stakeholders including supervisors, employees, other departments, contractors, and the public.

Message Delivery:Accurately delivering messages and information is crucial for maintaining clear and effective communication channels.

Written Communication:Preparing accurate and thorough written records and reports is important for documenting activities and communicating with the community and other stakeholders.

Instruction Comprehension:Understanding and following instructions is necessary for completing tasks efficiently and effectively with minimal supervision.

Quick Understanding:Quickly following instructions on moderately complex matters ensures that tasks are completed accurately and promptly.

City Representation:Positively representing the city in interactions with colleagues and clients is vital for maintaining the city's image and fostering trust within the community.

Professional Demeanor:Maintaining a positive and professional demeanor is important for handling inquiries and providing excellent customer service.

Adaptability:Adapting to change and demonstrating flexibility is essential in a dynamic work environment where priorities may shift.

Relationship Building:Establishing and maintaining effective relationships with all individuals interacted with during the performance of duties is key to successful community engagement.

Stakeholder Interaction:Interacting positively with elected officials, fellow employees, community organizations, other government agencies, and the public is crucial for building and maintaining strong community ties.

Coordination:Effectively communicating with various city entities to coordinate work activities, review status of work, exchange information, or resolve problems is a core responsibility of the role.

Professionalism:Maintaining a high level of professionalism, confidentiality, and tactfulness is important for handling sensitive information and interactions.

Team Collaboration:Working and performing effectively in team settings is necessary for achieving common goals and ensuring the success of community engagement initiatives.

Knowledge, skills, and abilities

Knowledge:

Associated Press writing style:Useful for creating consistent and professional communication materials.

Communication strategies and public relations principles:Essential for developing effective community engagement plans and initiatives.

Social media platforms and digital communication tools:Important for creating and distributing communication materials and engaging with the community online.

Crisis communication and emergency information dissemination:Critical for managing and mitigating the impact of emergencies or negative publicity.

Local government operations and public affairs:Necessary for understanding the context in which the city operates and effectively communicating with residents.

Graphic design principles and software:Useful for creating visually appealing communication materials.

Content creation and creative writing techniques:Important for developing engaging and informative content.

Videography and photography:Useful for capturing and sharing events and activities.

Skills:

Creative writing and content creation:Essential for developing engaging communication materials.

Videography and photography:Important for documenting and promoting community events.

Basic graphic design:Useful for creating visual content.

Time management and project management:Necessary for managing multiple projects and meeting deadlines.

Using standard office computer equipment and software applications:Important for daily tasks and communication.

Decision-making:Critical for making informed decisions in various situations.

Resourcefulness and tact:Useful for solving problems and handling sensitive situations.

Preparing accurate and thorough written records and reports:Important for documentation and communication.

Speaking clearly and persuasively:Essential for public speaking and presentations.

Interpersonal skills:Necessary for building and maintaining relationships with community members and stakeholders.

Working nights, weekends, and holidays:Important for attending community events and meetings.

Creating presentations and reports:Useful for communicating information effectively.

Completing award applications:Important for recognizing and promoting the city's achievements.

Administrative and procurement tasks:Necessary for supporting the department's operations.

Abilities:

Judgment and discretion:Important for applying and interpreting rules and policies.

Planning and organizing time:Necessary for managing tasks and projects efficiently.

Understanding and following instructions:Essential for completing tasks accurately.

Quickly following instructions:Important for handling moderately complex matters promptly.

Representing the City positively:Critical for maintaining the city's image and fostering trust within the community.

Handling inquiries and providing customer service:Important for addressing residents' concerns and providing information.

Adaptability and flexibility:Necessary for adjusting to changing situations.

Maintaining professionalism, confidentiality, and tactfulness:Important for handling sensitive information and interactions.

Working effectively in team settings:Essential for collaborating with colleagues and partners.

Interacting positively with stakeholders:Important for building and maintaining strong community ties.

Coordinating work activities:Necessary for ensuring effective communication and collaboration.

Physical and Sensory Requirements / Environmental Factors

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed in usual office conditions with rare exposure to adverse environmental conditions.

The City of Boynton Beach, Florida, is anEqual Opportunity Employer (EEO)and Affirmative Action Employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).

Title I of the Americans with Disabilities Act (ADA)protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he/she has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.

VETERANS' PREFERENCE:

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.

Full-time employees (those regularly scheduled to work at least 30 hours per week) are eligible for the City's benefit package.

The City of Boynton Beach's comprehensive benefits package includes:

• Student Loan Forgiveness

• Health Insurance

• Dental Insurance

• Vision Care Plan

• Basic Term Life Insurance

• Supplemental Life Insurance

• Dependent Life Insurance

• Accidental Death and

Dismemberment Insurance

• City Pension Plan

• Short Term Disability and other Supplemental Plans

• Long Term Disability Insurance

• Employee Assistance Program

• 457 Savings Plan (three options)

• Paid Annual Leave / Vacation

• Bonus Vacation Hours

• 12 Paid Holidays

• Paid Sick Leave / Family Sick Leave

• Educational Assistance Program *(Depending on budget funding)

• On-site Training Program

• Wellness Program

• Pre-Paid Legal and Identity Theft Protection Plans

• Credit Union

• Tax Deferred 125 Premium Plan

• Flexible Spending Account

• Direct Deposit

• Social Security

Student Loan Forgiveness

Let your City of Boynton Beach employment work for you! Under the U.S. Department of Education’s Public Service Loan Forgiveness (PSLF) program, your student loan balance may be forgiven after you have made 120 qualifying monthly payments while working full-time with a governmental agency. Visit StudentAid.gov/publicservice for more information or to see if you qualify.

Health Insurance

The City pays the entire premium for an eligible employee. The employee may elect to cover a spouse and/or dependent children by paying the applicable premium for the dependent(s).

Dental Insurance

Premiums for eligible employees are paid by the City. Premiums for any covered dependent are paid by the employee with a contribution by the City.

Vision Care Plan

Premiums for eligible employees are paid by the City. Premiums for any covered dependent(s) are paid by the employee.

Life Insurance / Accidental Death and Dismemberment Insurance

The City provides each eligible employee with term life and accidental death insurance.

Supplemental Life Insurance / Supplemental AD&D Insurance

Employees may purchase supplemental term life insurance on an individual-choice basis with premiums based on age. A matching amount of Accidental Death insurance may also be purchased.

Dependent Life Insurance

Employees who select supplemental coverage for themselves may also purchase coverage for their spouse and dependent children.

City Retirement / Pension Plans

The City has pension plans for general employees, police, and firefighters. Each plan is contributory with both the employee and the City contributing to the program.

Supplemental Plans

Supplemental plans provide direct cash payments regardless of any other coverage you may have, and are designed to help fill in any gaps in a medical plan. The employee pays the premiums for these supplemental plans.

Short and Long Term Disability

The City provides Short and Long Term Disability insurance to eligible employees. The plan is designed to cover a disability sustained on or off the job.

Employee Assistance Program (EAP)

The City contracts with an employee assistance program (EAP) to provide employees and their dependents with free, confidential and professional counseling to help resolve personal or family problems.

Deferred Compensation Plans (457 Plans)

The City makes available three deferred compensation plans that the employee may voluntarily contribute to on a tax-deferred basis.

Vacation

All full-time employees accrue time toward paid vacation leave. Accrual begins immediately and vacation may be taken after six months of employment.

Holidays

The City observes12 paid holidays throughout the year.

Sick Leave / Family Sick Leave

Full-time employees accrue one day of sick leave per month. An employee may elect to use up to 5 days per year of accrued sick time for illness in his/her immediate family.

Tuition Assistance*(Depending on available budget funding)

The Tuition Assistance Program reimburses eligible employees for successful completion of approved courses leading to Associate, Bachelor and Master degrees.

Wellness Program

The City offers many wellness activities and programs throughout the year.

Prepaid Legal Services and Identity Theft Protection Plan

Employees may choose to enroll in a prepaid legal service plan and an identity theft protection plan. The employee pays the premiums for these plans.

CreditUnion

All City employees may join the Credit Union of Palm Beach County. In addition to savings and checking accounts, the Credit Union offers different types of loans, investment choices and recreational opportunities.

Section 125 Plan for Health and Dental Premium

Section 125 of the Internal Revenue code allows you to have your dependent coverage premiums deducted before payroll taxes are withheld resulting in tax savings to you.

Flexible Spending Accounts

Employees may participate in flexible spending accounts for reimbursement of medical and/or dependent care expenses.

Direct Deposit

Employees may have their bi-weekly paycheck deposited to the financial institution of their choice.

01

What is the highest level of education you have completed?

+ High School Diploma or valid equivalent

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree

+ None of the above

02

Please mark the coursework for your Bachelor, Master, and Doctoral (s) if applicable. If you do not have a degree, please select " No Degree". If you do not have a degree from the coursework listed below, please select "Other Coursework".

+ Marketing

+ Journalism

+ Communications

+ Public Relations

+ Other Coursework

+ No Degree

03

If you selected "Other Coursework" to the question above please type the coursework you have completed. If this question does not apply to you, please type, "N/A"

04

How many years of experience do you have in community engagement, public affairs, or a similar role?

+ No experience

+ Less than three (3) years of experience

+ At least three (3) years of experience, but less than four (4) years

+ At least four (4) years of experience, but less than five (5) years

+ At least five (5) years of experience, but less than six (6) years

+ Six (6) or more years

05

Please explain your professional work experience involving community engagement, public affairs, or a similar role, including your relevant job duties. Please note that "See resume" is not a valid response. Failure to answer this question in detail may result in disqualification of your application. If you do not have this experience please type N/A.

06

Do you possess [or are you able to obtain within fourteen (14) days of hire] and maintain a valid Florida driver's license?

+ Yes, I possess a Florida driver's license.

+ No, I do not have a valid Florida driver's license but I'm able to obtain one within 14 days of hire.

+ No, I do not possess a valid Florida driver's license and will not be able to obtain one within 14 days of hire.

07

Do you have previous experience with a municipality or county agency?

+ Yes

+ No

08

Are you willing and able to work a flexible schedule to include attendance at select weekend or after-hours community related events?

+ Yes

+ No

09

Is there anything additional that you would like to add?

Required Question

Employer

City of Boynton Beach

Address

100 E. Ocean Ave

City Hall - Human Resources

Boynton Beach, Florida, 33435

Phone

5617426275

5617426275

Website

http://www.boynton-beach.org

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