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Description

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®

THE OPPORTUNITY

This banking professional will be responsible for providing decisions on various banking exception reports and activities within daily deadlines. This will include performing client outreach via phone, email or in-house applications to obtain client pay decisions to update reports and resolve various posting discrepancies. This specialist will be expected to influence customers to provide recommendations in a timely manner but still be client centric in conversations. This banking professional will work with internal bank partners to solve exceptions for checks, ACH, wires and other banking payment systems. The Exceptions Specialist will need to provide analysis and recommendations to minimize all exceptions received from internal or external partners. The assigned responsibilities require the employee to be a problem solver with identifying root cause on exceptions to lower exposure to the Bank and escalate to management with recommendations. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

HOW YOU’LL MAKE A DIFFERENCE

+ Completing non-post report daily

+ Completing Large items review daily

+ Completing Non-sufficient funds/Overdraft report daily

+ Fraud intake support and resolution

+ Primary contact for outbound and inbound wire discrepancies and research

+ Resolving return mail exceptions

+ Resolving invalid account non-post daily

+ Resolving stop payment suspect report exceptions

+ Resolving Verification of Deposit exceptions for unauthorized signers

+ Any exception items that require client outreach provided via internal partners

+ Clearing general ledger accounts

+ Working with internal partners from incoming disputes from other financial institutions

+ Reviewing chargeback journal and communicating exceptions to Sales

+ Dormant notice exceptions

+ Phone outreach to clients for exception items

+ Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.

+ Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.

+ Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.

+ Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.

+ Performs other duties and projects as assigned.

WHAT YOU’LL BRING

+ Able to complete work daily under tight deadlines

+ Branch teller skills

+ Ability to communicate appropriately and effectively with all members of the organization

+ Highly self-motivated and ability to work independently

+ Proven analytical, evaluative, and problem-solving abilities

+ Ability to handle multiple projects and work in a collaborative setting

+ Amazing interpersonal skills and team player

+ Great influence on others

+ Excellent written and verbal communication skills

+ Strong proficiency with MS Office suite required (MS Word, Excel and Powerpoint)

+ Has had bank delegated authority limits in previous banking roles

+ Extremely knowledgeable on banking processes, chargebacks and returns

+ High School diploma or equivalent required

SALARY RANGE

The full-time base salary range for this position is $44,500.00 - $67,000.00 a year. The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Equal Opportunity Employer

PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.