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The Network Field Engineer will play a pivotal role in the IT Department, showcasing expertise in technology while contributing to staff development and strategic technology planning.

ESSENTIAL FUNCTIONS

+ Technical Administration: Manage technology networking infrastructure through various channels (ticketing system, email, phone, or in-person) with minimal supervision.

+ Technical Support: Lead the local IT team in troubleshooting complex Networking and Firewall hardware, software, and connectivity issues across US and Corporate sites.

+ Collaborative Work: Work closely with other technology departments to align vision, direction, and execute joint projects.

+ Documentation and Reporting: Regularly produce professional reports, instructional documentation, manage department projects, and contribute to technology standards/procedures.

ADDITIONAL DUTIES

+ Process Improvement: Contribute to departmental audits and continuously improve operational processes.

+ On-Call Support: Be available for Severity 1 and 2 incidents across multiple locations or areas.

+ Off-Hours Availability for Scheduled Tasks: Be accessible for programmed activities conducted outside of standard office hours to minimize disruptions.

+ Strategic Contribution: Assist technology management in defining strategy, direction, and cross-departmental initiatives to achieve company objectives.

RESPONSIBILITIES

The network engineer is responsible for:

+ Maintaining a secure, stable, and segregated network environment for Information systems (Servers, PCs, Business Wireless) as well as operational technology systems.

+ Designing and implementing new network changes including LAN and VLAN routing, switching, and physical infrastructure.

+ Maintaining network documentation including maps, asset inventory, and standards.

+ Ensuring adherence to best practices for network design and security.

+ Approving network change control requests submitted by other engineers and other stakeholders.

+ Other duties as assigned.

Requirements

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Technical Expertise:

Design, configure, troubleshoot, and provide direction in various technologies including:

+ Network protocols (TCP/IP, VLAN, VPN, etc.)

+ Security principles and tools (Firewalls, SSL certs, LDAP, etc.)

+ Familiarity with Virtualization environments (VMWare, HA, vSphere, etc.)

+ Familiarity with Storage solutions (SAN, NAS, iSCSI, etc.)

+ Monitoring tools (Wireshark, Solarwinds, OPManager, etc.)

+ Familiarity with Scripting and automation (Powershell, RPA, etc.)

+ Robust understanding of OSI and TCP/IP stack.

+ 11 Wireless Networking (b/g/n/ac/ax).

+ Experience with Cisco Catalyst, ASA, NGFW platforms.

+ Firewalls (Palo Alto, Fortinet, Cisco ASA), and SDWAN principles.

+ Solid understanding of static routing, OSPF, BGP.

+ Link aggregation, tunneling protocols, and VPN.

+ Familiarity with Purdue model of network segregation, CPWE and OSI Network model

+ Proficiency with mapping tools such as AutoCAD, EkaHau, MS Visio, LucidChart.

Desirably Additional Support Skills: Troubleshoot and support a range of technologies including Windows server roles, Microsoft technologies, Apple iOS, disaster recovery, and backup processes.

Bonus Knowledge:

+ Industry Standard networking certifications (Cisco, Palo Alto, Aruba, Arista, etc.).

+ Cybersecurity best practices (SANS critical controls, CPWE, NIST standards, etc.).

+ Active Directory and Powershell.

+ Virtual storage solutions (VXRail, VMWare, etc.).

+ Python, git, and other scripting tools.

+ Experience with SAN and WAN configuration.

+ Experience in mining or industrial work environments.

+ Experience with industrial networking protocols (profinet, modbus, etc.).

+ Knowledge of LTE technologies and principles.

REQUIRED EDUCATION AND EXPERIENCE

+ High school diploma or GED

+ Bachelor's degree or equivalent experience

+ Certifications in focus areas or equivalent experience

+ 5 years' experience in relevant technologies