• Senior Operations Manager

    Smith Bucklin Corp (Washington, DC)


    Senior Operations Manager

     

    Association Management Washington, D.C.

     

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    Description

    Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C. is looking for aSeniorOperationsManager to join our Association Management Unit in our Washington D.C. office. The Senior Operations Manager plays a significant role in the management of our client associations' programs and supports the association Executive Director in all areas of association management.

    What You Will Do:

    Oversee all client operations including:

    + Assisting with the annual budget, quarterly financial reports, and periodic forecasts in collaboration with executive director

    + Oversee fundraising efforts for the client as required

    + Drafting and maintaining critical governance documents

    + Manage 1-2 in-person fundraising events for the client annually

    + Organizing and facilitating in-person and virtual meetings for both clients

    + Preparing and disseminating meeting materials

    + Coordinating, drafting and disseminating communications, including regular membership, budget and other reports

    + Supervising the Membership and Operations staff team

    + Assist the Membership and Education teams with client relations

    + Serving as customer/member care in collaboration with membership and operations

    + Oversee ALL expenses related to operations for the client(s) to maximize efficiency and cost savings

    + Establish and maintain a positive and respected working relationship between client volunteer leaders and the client HQ team

    + Manage a functioning workforce development program for education

    + Manage ad hoc projects

    + Manage ad hoc committees related to emerging client objectives as needed

     

    This Role Might Be for You If…

     

    + You can provide passion and a desire for excellence in any role or project you take on

    + You enjoy managing a varied portfolio of projects, are very organized and detail oriented, look for innovation and get energy from collaboration and teamwork

    + You have experience in prioritizing, delegating and managing projects from inception to completion

    + You possess strong leadership qualities and the ability to build strong relationships with internal and external partners

    + You demonstrate professional written and verbal communications skills

    + You have excellent time management and organizational skills

    + You possess a proactive approach to process improvement and have the ability to learn on the fly

    + You have a demonstrated ability to apply sound business judgment related to conflict resolution

    Basic Qualifications

    + Bachelor's degree from an accredited four-year institution or equivalent experience

    + 7-10 years of relevant professional experience, to include direct supervisory responsibilities

    + Experience with budgets, financial reports, CMS platforms

    + Demonstration of previous writing and editing experience

    + Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

    Preferred Qualifications

    + Prior experience with association trade groups and volunteer management is highly preferred

    + Database experience and website skills are preferred

     

    Where Do You Fit?Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

     

    Equal Employment OpportunityAt Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position

     

    Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.