• Principal Product Manager, International Payments

    Intuit (Mountain View, CA)


    Overview

     

    Are you interested in playing a key role in the success of small businesses all over the world? People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; Internationally the stats are even more skewed. But the odds are stacked against them. One in every two businesses fails in the first five years, two of three before they can turn ten.

     

    One of the most severe challenges a small business faces is managing their cash flow: balancing inflows and outflows, late customer payments, funding growth, and making payroll, all while hoping there is enough left over for profit or a rainy day.

     

    QuickBooks is on a mission to change the game by providing access to services that improve business’s prospects and increase their survival rate. We are seeking an experienced Principal Product Manager to lead our International Payments strategy, driving global scale, local market relevance, and world-class customer experiences to expand our global footprint and unlock the next generation of global growth. You’ll define and execute the roadmap that enables businesses to pay and get paid seamlessly across borders — ensuring compliance, speed, reliability, and a seamless and delightful customer experience. This role requires a seasoned product leader with a strong ability to drive cross-functional and senior stakeholder alignment, exceptional ability to identify and execute high impact opportunities, with a strong customer and product sense, and an understanding of the payments industry.

    Responsibilities

    + Set the global vision, strategy and product roadmap for international payments across multiple regions, including building core checkout and invoicing capabilities, unlocking net new feature capabilities, closing the product market fit gap, and delivering delightful UX experiences to solve the broad needs of our diverse global customer base.

    + Define and own the key success metrics of global net new acquisition and global TPV (total payments volume) as well as maniacally focus on customer engagement and satisfaction.

    + Partner with regional business leaders to understand localized needs while maintaining a unified global payments vision.

    + Champion customer experience for global merchants, marketplaces, and SMBs sending and receiving payments worldwide.

    + Influence cross-functional teams through clarity of strategy, crisp execution, and measurable outcomes.

    + Drive rigorous prioritization and investment decisions necessary to deliver your team’s vision and roadmaps

    Qualifications

    + Educational Background: Bachelor’s degree in Business, Computer Science, Engineering, or a related field. An MBA or advanced degree is a plus.

    + Experience: A minimum of 10 years of product management experience; at least 3 years in the payments or financial technology industry is a plus.

    + Impact Delivery: Proven track record of leading complex product initiatives that result in significant business growth.

    + Leadership Skills: Demonstrated ability to lead and inspire cross-functional teams. Experience working with global teams is a plus.

    + Strategic Thinking: Strong strategic planning skills with the ability to translate market insights into actionable product strategies.

    + Customer Obsession: The ability to wear the customer’s hat at all times and be a customer advocate first

    + Executive Presence and Influence: The ability to work closely with Senior and C-level executives to develop product strategy and gain alignment.

    + Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex ideas to both technical and non-technical audiences.

    + Growth Mindset: willing to accept feedback and seek ways to get better every day. Embrace a learning mindset that allows you to take risks and redefine failure as learning.

    + Quality Champion: Inspiring leader with a strategic mindset, is comfortable with ambiguity, and who holds a high bar for quality and consistency standards.

    + Analytical Aptitude: Proficiency in data analysis and the ability to make data-driven decisions. Familiarity with analytics tools and methodologies.

    + Technical Proficiency: Understanding of payment, invoicing platforms, and related technologies. Ability to engage effectively with engineering teams on technical topics.

     

    Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

     

    EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.