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What you can expect

We are seeking a strategic and experienced technology leader to serve as the Head of IT Applications Engineering & Delivery.This role will lead the end-to-end System Design, Engineering, and Delivery of enterprise-grade Go-To-Market systems that power revenue growth across Sales, Channel, and Customer Success organizations.The ideal candidate will bring expertise in: Go-To-Market systems transformation, Salesforce Engineering, CPQ/CLM Engineering, Partner ecosystem engineering, AI Engineering based on AWS Cloud-native technologies.This leadership position focuses on enhancing seller and partner experiences while driving data-informed decision-making. The role requires a strategic combination of business acumen, technical depth, cross-functional leadership, and the ability to influence stakeholders across global business units.

About the Team

We are a global team of strategic thinkers, builders, and innovators at the intersection of business and technology. Our mission is to empower Sales, Channel, and Customer Success teams through scalable, data-driven Go-To-Market systems. Leveraging Salesforce, Subscription Commerce, partner ecosystems, and emerging AI solutions for AI BDR/AI SDR, we deliver solutions that drive revenue growth and elevate seller and partner experiences. We work closely with cross-functional leaders to bring clarity, speed, and structure to complex go-to-market operations.

Responsibilities

+ Driving the Applications Engineering organization with deep ownership of system design, architecture, and engineering execution/scrums across global teams.

+ Leading end-to-end delivery roadmaps in partnership with senior leaders to build and scale systems supporting Sales, Compensation, Quote-to-Cash, Partner Management, M&A, and other core Go-To-Market capabilities.

+ Driving full-stack engineering from design to release, optimizing systems and automation across Salesforce, AWS, and enterprise apps.

+ Establishing engineering governance, technical standards, and delivery accountability frameworks to ensure transparency, predictability, and measurable business value.

+ Leading and mentoring a high-performing global team of solution architects and software engineers, fostering a culture of engineering excellence, innovation, and reliability

+ Translating complex technical and operational concepts into clear executive-level communications and present effectively in leadership and governance forums.

+ Enabling AI-driven automation and intelligent systems across Sales and Partner functions, collaborating on data pipelines that power analytics and performance insights.

+ Engineering scalable revenue platforms across sales, pricing, and deal management, extending leadership to M&A and data system integrations.

+ Leading full engineering lifecycle to deliver scalable, secure systems across Salesforce, AWS, and enterprise platforms, driving automation and workflow efficiency through cross-functional collaboration.

What we’re looking for

+ Hold a BS/MS in Business, Engineering, or Information Systems; or related field.

+ Have 20+ years of progressive experience in application engineering, systems design, multi-technology, AWS PaaS Platforms, enterprise applications, Go-To-Market systems.

+ Have demonstrated success leading large-scale initiatives across Agentforce, CRM, CPQ, PRM, CLM, MDM, CDP, and cloud-native architectures and engineering excellence.

+ Possess deep hands-on expertise with the Salesforce ecosystem (Sales Cloud, Agentforce, Experience Cloud), AWS technologies, and Zuora CPQ/subscription billing

+ Own Have extensive understanding of modern Sales and Partner operating models—including quota & territory management, lead-to-cash, and incentive compensation.

+ Be a builder’s mindset for developing systems in high-growth environments, paired with a passion for frictionless seller and partner experiences through scalable automation.

Salary Range or On Target Earnings:

Minimum:

$171,800.00

Maximum:

$375,900.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/21/25

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.