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Description

The Physician Support Assistant (PSA) will assist physicians with various administrative aspects of patient care in their respective department. Under the direction of physicians, these administrative aspects include assisting with recording the physician medical record documentation (electronic or paper) of patient history, review of systems, physical exam findings, progress notes, procedure notes, follow-up of laboratory and diagnostic results, expediting consults, and assisting with recording the documentation for patient care and follow-up. PSAs will work in close association with physicians assigned to the department and will be part of the medicine team. PSAs may also participate in monitoring the completion of physician medical record documentation to assess for charts completeness and will send incomplete charts back to appropriate physicians as needed. The incumbent will also provide feedback about any data entry errors and reviewing records using accurate spelling, correct grammar, and completeness before they are sent to the physicians for review and approval. The PSA will be responsible for keeping the physician(s) moving in the office during clinic hours. The scribe will complete all return to work and return to school forms when required by the physician. The PSA will also assist in abstracting, scanning, cataloging paper records into the electronic record, and other duties, as needed. The PSA will travel and work at department clinics throughout the community as assigned by the supervisor for coverage. Work hours may include days and may include evenings, nights, weekends, and holidays.

Salary Range: $23.58-$33.05/hourly

Qualifications

1. Ability to perform under the pressure of frequent interruptions and distractions. Required

2. Ability to proofread very detailed materials and monitor work accurately. Required

3. Strong interpersonal skills to effectively and diplomatically interact with others. Required

4. Demonstrated excellent verbal and written communication skills. Required

5. Ability to speak clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information. Required

6. Skill in working independently and following through on assignments with minimal supervision. Required

7. Ability to maintain equanimity in the face of resistance, indifference or hostility. Required

8. Knowledge and skill in using various computer programs such as Word, Excel, PowerPoint, Outlook email and database software. Required

9. Ability to establish and maintain cooperative working relationships with co-workers, faculty, residents, nurses, students, University representatives, patients and the public. Required

10. Willingness to work a flexible schedule which will include evenings, nights, weekends, and holidays. Required

11. Ability to organize and track multiple records and requests and follow through in a timely manner. Required

12. Ability to handle confidential material while protecting its strict confidentiality. Required

13. A minimum of two years of scribe or related physician support experience. Required

14. Prior experience with training new Physician Support Assistants . Preferred

15. Previous experience with electronic medical records such as Medhost, EPIC, Cerner, etc. Preferred

16. Detailed knowledge of medical terminology and the ability to distinguish different exams and medical diagnoses is required. Preferred

17. Knowledge of E&M codes and the level of documentation necessary for each billing level. Preferred

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