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Mail Services Supervisor - International Shipping

Job ID

248048

Posted

13-Nov-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Customer Service

Location(s)

Los Angeles - California - United States of America

About the Role:

Join CBRE as a Mail Services & Global Trade Compliance Supervisor, where you will play a pivotal role in ensuring efficient mailroom operations and critical compliance with international shipping regulations for a dynamic building or campus environment. This is an exciting opportunity to lead a vital support function, blending operational excellence with specialized expertise in global trade.

This role is integral to our Office Operations function, which provides seamless support to our clients, business functions, and individual contributors, fostering a productive and compliant workplace.

What You'll Do:

+ **Lead & Develop Mail Services Operations:**

+ Supervise all aspects of mailroom operations, including establishing efficient work schedules, assigning tasks, and cross-training staff for shipping/receiving duties to ensure comprehensive coverage.

+ Evaluate and develop team performance, fostering a culture of continuous improvement and professional growth.

+ Conduct regular personnel meetings focused on safety, operational procedures, and evolving best practices.

+ Maintain meticulous records of mailing costs, proactively identifying and implementing cost-saving programs and procedures to enhance efficiency.

+ Develop and maintain comprehensive policy and procedural manuals for mailroom operations, recommending and communicating changes effectively to personnel.

+ **Drive Global Trade & Shipping Compliance:**

+ Ensure the company's import and export operations fully comply with evolving international laws and regulations

+ Manage all international shipping documentation, including bills of lading, invoices, and customs declarations, ensuring accuracy, completeness, and timely filing.

+ Develop and deliver training to internal teams on global trade compliance issues, including updates to regulations and requirements.

+ Conduct regular audits and monitoring of international shipping activities to ensure ongoing compliance and mitigate risks.

+ Investigate and report any potential violations of global trade regulations, implementing corrective actions as needed.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

What You'll Need:

+ High School Diploma or GED with **3+ years** of progressive experience in mailroom operations or a related field, including prior supervisory or shift manager experience.

+ **Minimum of 2+ years of dedicated experience in Global Trade/Legal compliance, specifically with international shipping regulations.**

+ Demonstrated in-depth understanding of international shipping laws and guidelines, customs regulations, export controls, and sanctions.

+ Proven ability to classify products, manage licenses, and prepare accurate export documentation.

+ Experience in liaising with customs brokers, government agencies, and managing related compliance issues.

+ Exceptional organizational skills with a master-level inquisitive mindset, capable of managing complex documentation and regulatory requirements.

+ Expert proficiency in Microsoft Office products (Word, Excel, Outlook).

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Mail Services Supervisor position is$42.00 per hourand the maximum salary for the Mail Services Supervisor is $45.00 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)