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Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the NAF Human Resources Office at Robins Air Force Base. Responsibilities Training and Development: Responsible for monitoring the NAF employee training program in accordance with Air Force standards as related to employee position requirements and Air Force policy requirements. Works with section supervisors to determine training needs. Coordinates, conducts or facilitates training sessions for NAF employees to ensure training standards are met. Tracks courses are required to maintain or comply with governing Air Force Policy and AFSVC training requirements for each facility. Ensures completion of training required for each facility and coordinates with appropriate training authorities to obtain training dates, materials, and instruction plans. Assesses the effectiveness of training standards within the program. Observes and reviews processes and performance in the workplace and adjusts training programs to address any performance shortcomings noted. Logs and tracks training requirements and training data for NAF workforce. R&P: Utilizes automated recruitment tool. Builds and edits user accounts. Generates vacancies for job announcements. Enters applicable position and organizational data for vacancy. Creates job opportunity announcements. Verifies applicant eligibilities in accordance with applicable laws, policies, and procedures. Produces applicant lists for selecting official. Position Management: Verifies signatures on position descriptions and the most up-to-date Standardized Position Descriptions and Position Guides are being used. Locates position descriptions in the library. Clerical/Admin: Provides customer service assistance to customers. Makes copies, scans documents, uploads and files documents. Distributes copies of personnel actions. Provides general information regarding position vacancies, application procedures, etc. Operates a computer remote terminal and word processing equipment. Receives and checks documents for completion and accuracy in accordance with applicable laws and regulations. Contacts appropriate sources to secure missing data or documents. Elevates complex system issues to senior HR staff. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12832957 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/25/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience performing clerical work and providing customer service to internal and external customers; applying rules, regulations, and procedures in accomplishment of clerical/administrative work; utilizing office automation software (MS Windows, MS Office, including PowerPoint, Word, Access, and Excel). Experience in the operational management of Morale and Welfare (MWR) programs. This experience must have included supervisory responsibility, (i.e., team leader level or higher of at least one functional area in MWR) sufficient to demonstrate skill and knowledge in such areas as team building, customer service, staff scheduling, financial management, and human resources. Ability to train or have experience which shows potential to train others. Ability to read, speak, and write English. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. Additional Information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This position is not included in a bargaining unit. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.