• Quality Management Internship - Master Level…

    Riverside Community Care (Dedham, MA)


    Quality Management (QM) Master’s Level Intern – Spring 2026

     

    We’re seeking a highly organized, detail-oriented Master’s level intern with strong writing and analytical skills to join our dynamic Quality Management (QM) team. This is a unique opportunity to gain hands-on experience in health policy, quality improvement, and data-driven decision-making across a leading behavioral healthcare organization.

     

    About the Quality Management Department

     

    Riverside’s Quality Management Department oversees care for more than 40,000 individuals each year. Our team monitors incidents, conducts investigations, manages the Human Rights system, coordinates quality improvement initiatives, and maintains program policies across a wide range of services.

     

    As a Quality Management Intern, you’ll work on meaningful projects that directly support Riverside’s mission to deliver safe, high-quality care while ensuring regulatory compliance.

     

    What You’ll Do

    You’ll gain valuable experience by contributing to projects that enhance the quality and consistency of care across our programs, including:

    + Analyzing and identifying trends within Quality Management’s data system

    + Supporting Continuous Quality Improvement (CQI) initiatives through data analysis and reporting

    + Assisting in the development, revision, and organization of policies

    + Updating client intake forms and creating master program lists to promote consistency across departments

    + Reviewing client charts in the electronic health record system (EHR) to ensure documentation standards are met

     

    Internship Details

     

    + Schedule: Flexible, 10–20 hours per week (hybrid)

    + Start Date: January 2026

    + Compensation: Unpaid; ideal for students seeking course credit

    + Orientation: Attendance at New Employee Orientation is required prior to starting

    Required Skills

    + Exceptional writing and communication abilities

    + Strong organizational skills with keen attention to detail

    Required Experience

    + Currently enrolled in a Master’s degree program

     

    Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.