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Professional Conduct Investigator Supervisor

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Professional Conduct Investigator Supervisor

Salary

$67,736.00 - $102,905.00 Annually

Location

Montgomery County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CSSC-2025-36237-70314

Department

Department of State

Division

ST Bur Enf Invstgn Phila Rgnl

Opening Date

11/10/2025

Closing Date

11/23/2025 11:59 PM Eastern

Job Code

70314

Position Number

00092103

Union

AFSCME

Bargaining Unit

G5

Pay Group

ST08

Bureau / Division Code

00199203

Bureau / Division

Bureau of Enforcement and Investigation, Philadelphia Regional Office

Worksite Address

7000 Geerdes Blvd

City

King of Prussia, Pennsylvania

Zip Code

19406

Contact Name

Jennifer Boisvert

Contact Phone

717.409.3970

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you searching for new challenges and opportunities in your investigative career? Apply for this Professional Conduct Investigator Supervisor position with the Bureau of Enforcement and Investigation's Philadelphia Regional Office to oversee other investigators and conduct the most complex investigations. Advance your career and become a leader in holding yourself, your staff, and Commonwealth professionals accountable to the people with us!

DESCRIPTION OF WORK

As a Professional Conduct Investigator Supervisor, you will oversee and direct Professional Conduct Investigators as they investigate allegations of violations of standards of conduct, laws, rules, and regulations. Responsibilities involve distributing and monitoring work assignments to ensure effective utilization of staff, providing supervisory guidance to investigators in the development and execution of investigative plans, and evaluating employees' reports, conduct, and related documents to ensure work is performed in compliance with operational policies and procedures. You will also perform administrative supervisory duties such as training staff, interviewing and recommending prospective employees, initiating or recommending appropriate corrective action for employee misconduct, and approving or disapproving travel expense vouchers, leave, and overtime requests.

Your leadership skills and your thorough knowledge and interpretation of rules, regulations, rights, obligations, and procedures are imperative for upholding the principles and methods of investigation, interviewing practices and techniques, and principles of evidence that are integral to achieving our mission. Communication skills are key as you will also testify at hearings, communicate with internal offices and the general public, and coordinate with other law enforcement agencies statewide. Take your career to the next level with the integrity, courtesy, and timely action needed to maintain public trust and protect all people in Pennsylvania!

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00092103) .

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in King of Prussia. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as a Professional Conduct Investigator 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or

+ Eight years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations, which includes two years of supervisory experience;or

+ Four years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations, which includes two years of supervisory experience and a bachelor’s degree;or

+ An equivalent combination of experience and training that includes four years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations, which includes two years of supervisory experience.

Other Requirements:

+ This particular position also requires you to possess a valid driver’s license which is not under suspension.

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Do you possess a valid driver's license which is not under suspension?

+ Yes

+ No

02

If you answered "Yes" to the previous question, please provide the issuing state and license number. If you answered "No" type N/A in the box.

03

Have you been employed by the Commonwealth of Pennsylvania as a Professional Conduct Investigator 2 for one or more years full-time?

+ Yes

+ No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

Do you possess two or more years of full-time supervisory investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations?

+ Yes

+ No

06

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

07

How many years of full-time investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations do you possess?

+ 8 years or more

+ 4 but less than 8 years

+ Less than 4 years

+ None

08

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

09

How much graduate coursework have you completed in criminal justice, paralegal, or pre-law?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable.? You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left.?You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report.? We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting visitingwww.naces.organd clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 30 credits or more

+ 15 but less than 30 credits

+ Less than 15 credits

+ None

10

CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

11

WORK BEHAVIOR 1 – SUPERVISION

Provide full range of supervisory duties which include: Overseeing caseload and productivity of staff; reviewing case monitoring reports and ensuring timely and accurate updating of data; monitoring time and attendance and approving leave; approving travel expense vouchers; evaluating employee itineraries, activity reports, travel vouchers, completed assignments, and other related documents to ensure work is performed according to program goals and objectives; recommending disciplinary actions if needed; and interviewing and recommending the selection of applications for vacant positions in accordance with policies and procedures.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience supervising staff by overseeing caseload and productivity; monitoring time and attendance and approving leave or expense vouchers; evaluating assignments to ensure work is performed according to program goals and objectives; recommending disciplinary actions if needed; and interviewing or recommending the selection of applications for vacant positions in accordance with policies and procedures.

+ B. I have experience working as a lead worker, which included assigning or delegating work to staff, ensuring timely and accurate updating of data, and ensuring work is being performed according to program goals or objectives.

+ C. I have successfully completed college-level coursework related to management, planning, or delegation.

+ D. I have NO experience or training related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ Your experience as a supervisor

+ Your experience as a lead worker

+ Your specific duties and responsibilities

13

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

14

WORK BEHAVIOR 2 – INVESTIGATIVE PLANNING

Develop detailed plans, or provide supervisory guidance in the development and execution of plans, and supervise the conduct of large-scale investigations or those requiring coordination with other law enforcement agencies.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience providing supervisory guidance in the development and execution of plans, and supervising the conduct of large-scale investigations or ones requiring coordination with other agencies.

+ B. I have experience developing detailed investigative plans.

+ C. I have experience assisting others with developing plans.

+ D. I have successfully completed college-level coursework related to fundamentals of investigation or investigative planning.

+ E. I have NO experience or training related to this work behavior.

15

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ Your experience supervising investigations or the development and execution of plans

+ Your experience developing plans

+ Your specific duties and responsibilities

16

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

17

WORK BEHAVIOR 3 – CONDUCT INVESTIGATIONS

Conduct investigations into allegations of misconduct of licensees, registrants, and certificate holders under the jurisdiction of the appropriate agency by conducting interviews, collecting and retaining evidence, and examining records or other documents.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience independently conducting investigations of allegations of misconduct of licensees, registrants, and certificate holders which included conducting interviews, collecting and retaining evidence, and examining records or other documents.

+ B. I have experience independently conducting investigations in settings such as criminal, regulatory, or labor relations which included conducting interviews, collecting and retaining evidence, and examining records or other documents.

+ C. I have experience assisting others in conducting investigations in any setting. My duties included assisting with interviewing, collecting and retaining evidence, and examining records or other documents.

+ D. I have successfully completed college-level coursework or other training related to investigation procedures, criminal investigations, interviewing and interrogations, collection and handling of evidence, or rules of evidence.

+ E. I have NO experience or training related to this work behavior.

18

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The type(s) of investigations you conducted

+ The actual duties you performed

+ Your level of responsibility

19

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

20

WORK BEHAVIOR 4 – REVIEW COMPLAINTS AND INVESTIGATION REPORTS

Review complaints received for possible violations and related elements, and determine appropriate investigation to be conducted. Review investigation reports and recommend corrections or appropriate further investigative actions. Conduct staff meetings and conferences with subordinates to instruct and assist them with investigative problems and case management.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience reviewing complaints to determine appropriate actions to be taken; reviewing investigation reports and recommending corrections or appropriate further investigative actions; and conducting staff meetings or conferences with subordinates to instruct and assist them with investigative problems or case management.

+ B. I have experience reviewing complaints or investigation reports, where others determined the appropriate actions to take or recommended corrections; OR I have experience conducting staff meetings or conferences with subordinates to instruct or assist them with problems or case management.

+ C. I have successfully completed college-level coursework related to organizational communication, criminal justice leadership, or investigation report writing.

+ D. I have NO experience or training related to this work behavior.

21

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ Your experience reviewing complaints and investigation reports to determine actions or corrections

+ Your experience conducting meetings or conferences to instruct or assist subordinates

+ Your specific duties and responsibilities

22

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

23

WORK BEHAVIOR 5 - IMPLEMENT CHANGES TO ACTS, REGULATIONS, OR POLICIES

Implement previously approved changes to acts, regulations, or policies to ensure goals and objectives are successfully met.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience implementing approved changes to acts, regulations, or policies by providing notification/information to staff of when the change will take effect, developing and providing staff training sessions, and monitoring and ensuring staff compliance.

+ B. I have experience implementing approved changes to acts, regulations, or policies by providing notification/information to staff of when the change will take effect and providing staff training. I was not responsible for monitoring and ensuring staff compliance.

+ C. I have successfully completed college-level coursework or other training related to policy development and implementation or public policy.

+ D. I have NO experience or training related to this work behavior.

24

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The methods used to implement the changes to the acts, regulations, or policies

+ The actual duties you performed

+ Your level of responsibility

25

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov