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Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Office

Job Description

Sr Field Applications Specialist

R-01324832

The role can be Remote in North America (US or Canada)

At Thermo Fisher Scientific, you’ll find impactful work, innovative thinking, and a culture dedicated to doing things the right way for the right reasons. We always keep the customer top of mind. Our work matters, such as helping customers find cures for cancer and protecting the environment. As the world leader in serving science, we make the largest investment in R&D in the industry. Our colleagues are empowered to reach their full potential in a fast-growing, global organization that values passion and outstanding contributions. We dedicate ourselves to providing resources and opportunities for our colleagues worldwide to make a difference and build exciting careers.

Location Information:

This role supports our Lab Automation group with headquarters in Burlington Ontario. Our team builds, manufactures, and installs robotic solutions globally, accelerating drug discovery, synthetic biology research, and clinical testing for major pharmaceutical and biotechnology customers. Learn more about Laboratory Automation on our website https://www.thermofisher.com/ca/en/home/life-science/lab-equipment/lab-automation.html

How you will make an impact:

As a Sr. Field Application Specialist, you have a meaningful role in carrying out custom automated laboratory projects. This involves applying Thermo Fisher Scientific’s Momentum™ Automation Workflow software. Your work will include testing and troubleshooting automated robotic systems coordinated with specialized instruments according to set specifications. Understanding the customer’s scientific workflows helps you improve processes for efficiency and consistent high-quality outcomes.

What you will contribute:

Team Collaboration

+ Collaborate with multi-functional project teams that include the end customer, Application Scientists, Project Managers, Integrators, Designers, and Software Developers to plan and develop ETO solutions

+ Improve the customer’s workflows while providing dependable results

+ Lead discussions as the domain guide and provide customers with system introduction-level training

Key Responsibilities

+ Translate customer scientific requirements to develop, implement, and validate sophisticated large-scale automated workflows using our scheduling software coordinated with a wide array of diagnostic laboratory instruments.

+ Function as the technical lead in specifying data-handling needs and arranging systems to work compatibly with the customer’s Lab Information Management System (LIMS) when necessary.

+ Instruct and improve robot/mover motion and workflows for efficiency and reliability

+ Conduct robust testing strategies to ensure customer success and achieve site acceptance test (SAT) approval

How will you get there?

Education:

+ Bachelor’s degree preferred or equivalent experience in science (Biology, Chemistry, Computer), Engineering, or related field

Experience:

+ 8 years minimum industry experience

+ 5 years in a role directly collaborating with customers in a professional environment

+ Experience in Pharma or Biotech industries working with laboratory instrumentation considered an asset

Knowledge & Skills:

+ High proficiency in software problem-solving techniques and ability to troubleshoot electro-mechanical devices

+ Strong analytical skills to identify and address appropriate solutions to complex requirements

+ Proficiency with programming languages (C++, Python, or other)

+ Familiarity with IQ/OQ validation or GxP requirements is preferred

Other Requirements:

+ Valid Passport

+ Ability to travel 75% of the time internationally without restrictions

Compensation and Benefits

The salary range estimated for this position based in Pennsylvania is $104,000.00–$138,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

+ A choice of national medical and dental plans, and a national vision plan, including health incentive programs

+ Employee assistance and family support programs, including commuter benefits and tuition reimbursement

+ At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

+ Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

+ Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.