"Alerted.org

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

_About the Opportunity_

_This position will be located in Akron, Ohio_

Reports to: Vice President, Talent Acquisition and Management

Position Summary

FirstEnergy is seeking a strategic and detail-oriented Onboarding Program Manager to design, implement, and manage a best-in-class onboarding experience for all new hires, including a tailored executive onboarding program. This role will also oversee the relocation process in partnership with our external vendor, ensuring a seamless transition for new employees. As a program builder, this role is critical to shaping the first impression of FirstEnergy and driving long-term employee success, engagement, and retention.

Responsibilities include

Program Design & Execution

+ Build and launch a scalable onboarding program for all new hires, including executive-level onboarding.

+ Develop onboarding materials, communications, and schedules that reflect FirstEnergy’s culture, values, and strategic priorities.

+ Partner with HR, IT, Facilities, and business leaders to ensure a seamless onboarding experience across functions and locations.

Executive Onboarding

+ Design and manage a high-touch onboarding experience for executive hires, including stakeholder engagement, onboarding plans, and feedback loops.

+ Coordinate with senior leaders and HRBPs to ensure alignment with leadership expectations and business goals.

Relocation Program Oversight

+ **Serve as the primary point of contact for relocation support, partnering with** FirstEnergy’s relocation vendor to manage logistics, policy interpretation, and issue resolution.

+ Ensure compliance with relocation policies and deliver a positive experience for relocating employees.

Continuous Improvement & Analytics

+ Collect and analyze feedback from new hires and stakeholders to refine onboarding processes.

+ Monitor onboarding metrics and recommend improvements to enhance engagement, retention, and time-to-productivity.

+ Maintain documentation and reporting for program performance and compliance.

Cross-Functional Collaboration

+ Work closely with Talent Acquisition, HRIS, Total Rewards, and Communications to ensure onboarding is integrated with other talent processes.

+ Support onboarding-related communications and branding efforts in partnership with internal teams.

Qualifications include

+ Bachelor’s degree in Human Resources, Business, Communications, or related field.

+ 5+ years of experience in onboarding, recruiting operations, or HR program management.

+ Experience designing and implementing onboarding programs in a corporate or operational environment.

+ Strong project management, communication, and stakeholder engagement skills.

+ Familiarity with relocation policies and vendor management preferred.

+ Experience with Oracle HCM or similar HR systems is a plus.

Preferred Attributes

+ Strategic mindset with a passion for employee experience and engagement.

+ Ability to manage multiple priorities and work cross-functionally in a fast-paced environment.

+ Strong attention to detail and commitment to continuous improvement.

+ Experience supporting executive-level talent or high-impact roles.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas currently.

Safety

Safety is a core value for FirstEnergy and is essential to all our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.