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Details

**Open Date** 11/17/2025

**Requisition Number** PRN43613B

**Job Title** Office Services Management

**Working Title** Supervisor, Office Services Management

**Career Progression Track** M00

**Track Level** M1 - Supervisor, M2 - Senior Supervisor

**FLSA Code** Administrative

**Patient Sensitive Job Code?** Yes

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Monday – Friday, 8:00am – 5:00pm

**VP Area** President

**Department** 00316 - University Counseling Center

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** $57,000 - $64,000

**Close Date** 02/17/2026

**Priority Review Date (Note - Posting may close at any time)** 11/26/2025

Job Summary

The University Counseling Center ( UCC ) at the University of Utah welcomes applications for the full-time benefited position of Administrative/Office Services Management Supervisor. This position directs, manages and supervises administrative office services within the UCC . This includes supervision of the front desk, coordinating office services and providing administrative support to the Executive Director. The UCC is the primary student mental health agency and provides services for students with mental health concerns that include depression, anxiety and coping with distress related to traumatic events. The successful candidate will have a high level of attention to detail and an ability to communicate with distressed students in a calm and reassuring manner.

_About Student Affairs_

The University Counseling Center is part of Student Affairs. Student Affairs is comprised of over 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. Student Affairs encourages U of U students to participate in the creation of their own campus culture, collaboratively working alongside professional staff, student leaders, and academic partners to ensure all members of our community not only feel welcomed but are fully incorporated into university life.

_Benefits_

A generous benefits package is included (see**here**for a full description of the

benefits package):

+ 14.2% employer retirement contribution

+ Paid parental leave (in addition to FMLA )

+ 11 paid holidays per year plus vacation accruals each month

+ Excellent health insurance options that are both affordable and allow accessto care through the University of Utah health system

+ Tuition reduction for employees and family members

+ Options for short-term and long-term disability insurance, life insurance, and HSA / FSA savings plans are available

+ Free public transportation pass (see**here**for more information)

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Responsibilities include:

1. Front Desk operations – Oversee the UCC reception area including leading and supervising front desk specialists. Implement procedures and policies in coordination with the UCC Executive Director and Director for Clinical Services. Lead staff and delegate office duties which may include meeting planning and various back office functions.

2. Billing – Responsible for client billing, including processing payments and notifying clients of balances due.

3. Internal Referrals – Coordinate internal referrals for Psychiatric and Psychological assessment services within the UCC .

4. Financial – Work closely with the Executive Director in managing accounting, payroll, budget, facilities, supply management and contracts with office vendors. Process employee reimbursements and track time off requests.

5. Administrative – Provide administrative support to the Executive Director, including organizing and scheduling meetings and appointments. When appropriate, assist with management decisions and activities.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Supervisor, Administrative / Office Services Management:

Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

This is a Supervisor-Level position in the Management track.

Job Code: MZ2711

Grade: M13

Senior Supervisor, Administrative / Office Services Management:

Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

This is a Senior Supervisor-Level position in the Management track.

Job Code: MZ2712

Grade: M14

Minimum Qualifications

**EQUIVALENCY STATEMENT :** 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

**Supervisor, Office Services Management:** Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

**Senior Supervisor, Administrative / Office Services Management:** Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Preferences

**Type** Benefited Staff

Special Instructions Summary

Application review begins November 26, 2025. Position may close any time after that date.

Additional Information

_The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students._

_Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities._

_The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both._

_To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:_

_Director/ Title IX Coordinator_

_Office of Equal Opportunity and Affirmative Action ( OEO /AA)_

_383 University Street, Level 1 OEO Suite_

_Salt Lake City, UT 84112_

_801-581-8365_

[email protected]_

_Online reports may be submitted at_ **oeo.utah.edu**

_For more information:_

https://www.utah.edu/nondiscrimination/

_To inquire about this posting, email:_

[email protected]

_or call 801-581-2300._

_The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules._

_This position may require the successful completion of a criminal background check and/or drug screen._

_https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South._