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Creating Peace of Mind by Pioneering Safety and Security

_At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._

Business Development Representative Lead – Chicago, IL

Business Development Representative (BDR) Lead

Waitwhile is on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our industry leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences. Waitwhile is trusted by 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Delta Airlines, and many more.

We are now looking for a BDR Lead to build and lead our outbound sales motion from the ground up. You’ll be joining a fast-paced, rapidly growing technology scale-up with awesome culture and benefits.

As the BDR Lead at Waitwhile, you’ll be the architect of our outbound strategy and the driving force behind our prospecting engine. You’ll recruit, coach, and inspire a high-performing team of BDRs while designing and executing scalable outreach playbooks to fuel pipeline growth. This is a rare opportunity to build something entirely new. You will shape the strategy, systems, and culture of a foundational team that will power Waitwhile’s next phase of growth.

What You Will Do:

Lead and Grow the Team

+ Recruit, train, and develop a team of BDRs to excel in outbound prospecting.

+ Provide ongoing coaching and feedback on messaging, cold outreach, and sales tool mastery.

+ Foster a culture of curiosity, experimentation, and high performance.

Design and Execute the Outbound Strategy

+ Build Waitwhile’s outbound motion from the ground up — from target segmentation and ICP refinement to messaging and cadence design.

+ Develop scalable outreach playbooks and implement the tech stack (Salesforce, Clay.ai, ZoomInfo, etc.) to support teamefficiency.

+ Continuously iterate on tactics through testing, data analysis, and feedback.

Set and Measure Success

+ Establish clear KPIs and performance metrics across activity, quality, and pipeline creation.

+ Track and analyze team performance, identifying opportunities for improvement.

+ Deliver regular insights and reporting to leadership on outbound effectiveness.

Collaborate Across Teams

+ Partner with Sales, Marketing, and RevOps to ensure alignment across campaigns, handoffs, and messaging.

+ Provide feedback from frontline prospecting to inform content, targeting, and product positioning.Innovate and Scale

+ Identify and lead initiatives to improve processes, introduce new prospecting channels, and experiment with AI andautomation tools.

+ Act as a strategic thought partner in shaping the future of Waitwhile’s go-to-market strategy.

What You Need to Succeed:

+ 4–5+ years in B2B SaaS sales or business development, with at least 2 years in a leadership or player-coach role.

+ Proven success building or scaling an outbound function. Ideally in a startup or high-growth environment.

+ Fresh ideas and experience with implementing and using AI best practices.

+ Deep understanding of outbound prospecting.

+ Exceptional communication and leadership skills.

+ Data-driven mindset with the ability to translate insights into action.

+ A self-starter mentality with a passion for building, not just maintaining

+ Preferred:○ Experience selling and prospecting to Enterprise-sized businesses○ Experience using tools like Hubspot, Clay, Intercom

Why Work for Us?

We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours, unlimited vacation and lots of interesting challenges. We believe in making work fun and rewarding and care about your development and are committed to your success.

Backed by Allegion (NYSE:ALLE), a $3B global leader in access management, we have financial stability, global reach and resources to grow and invest in our team.

Allegion is a Great Place to Grow your Career if:

+ You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

+ You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

+ You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

+ You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the **Gallup Exceptional Workplace Award** for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential

What You’ll Get from Us:

+ Health, dental and vision insurance coverage, helping you “be safe, be healthy”

+ Unlimited Paid Time Off

+ A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

+ Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses

+ Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

+ Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

+ Life Insurance – Term life coverage with the option to purchase supplemental coverage

+ Tuition Reimbursement

+ Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards

+ Employee Discounts through _Perks at Work_

+ Community involvement and opportunities to give back so you can “serve others, not yourself”

+ Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

**Compensation:** This range is provided by Allegion. Your actual pay will be based on your skills and experience.

+ The expected Base Salary Range: $88,000-$116,900. The actual compensation will be determined based on experience and other factors permitted by law.

+ Bonus Eligible: Yes (60/40 split)

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place!

**_Not sure if your experience perfectly aligns with the role?_** _Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification_ **_and_** _every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role._

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team ([email protected]) .

• Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer (https://www.allegion.com/corp/en/careers/equal-opportunity.html)

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We are Allegion.

A team of experts.

United under a common desire;

Protect today innovate for tomorrow.

And never settle for the status quo.

We believe in anticipating opportunities

by sharpening our skills

and finding new answers

through collaboration.

We believe in a safer, more secure world.

We believe in providing peace of mind.

We believe in being true to ourselves and to those

who trust-in our protection.

We are many. We are one.

We are Allegion.